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  1. Igor

    Problem Installing Da Vinci Theme

    Hello, Please PM your WP admin access details and the access to your hosting and hopefully we'll fix this asap.
  2. Igor

    Problem when deleting a variation

    Hello, I'm afraid there's no way we can fix this for now, as the variations get messed up if your delete even a single variation. This is the aspect of WooCommerce attributes and variations system and we're not able to change this. I'm sorry for the inconvenience this causes.
  3. Igor

    Currency Setting and Exchange Rate missing in WOO Version

    Hello, AliDropship Woo doesn't support currency options, so you need to use a third-party plugin, such as the ones below: https://wordpress.org/plugins/woocommerce-currency-switcher/ https://wordpress.org/plugins/woo-multi-currency/
  4. Igor

    Missing mobile number

    Hello, If you've had this option enabled in Customization --> Checkout (Phone number field required), your customers wouldn't be able to complete their orders.
  5. Igor

    You have passed a blank string for 'source'. Stripe error

    Hello, Have you added the Publishable Key to your Payment Settings in AliDropship? Please als omake sure you're using the latest versions of bothe plugin and theme: https://alidropship.com/updates-plugin/ https://alidropship.com/themes/
  6. Igor

    I have a Woocommerce store running with product, can I add Aliwoo for dropship?

    Hello, This should actually be working just fine, if you're using a 100% compatible WooCommerce theme and there are no conflicting plugins. You can PM your WP admin access credentials to me and we'll investigate the issues.
  7. Igor

    My Pricing update crashed

    I'm sorry, the link gives 404 error. You can PM your WP admin access credentials so that I could investigate this for you.
  8. Igor

    Please make sure that the plugin's and theme's versions you're using are up to date...

    Please make sure that the plugin's and theme's versions you're using are up to date. https://alidropship.com/updates-plugin/ https://alidropship.com/themes/ And check if there are any third-party plugins installed that might be causing this.
  9. Igor

    Stuck at Alidropship License Tab

    Hello, Please PM your WP admin access details, we'll check what might be causing this.
  10. Igor

    Can't Enter credit card number Stripe

    Could you please PM your WP admin access details. It shouldn't looks like this for the latest versions of the plugin and theme.
  11. Igor

    Thank You email template

    I'm afraid there's no option to show related products instead of popular products. It's not up for customization.
  12. Igor

    Connect with Facebook or Google instead of Registration

    Hello, This option is already featured in the AliDropship plugin: https://alidropship.com/codex/15-set-authorization-social-media/
  13. Igor

    Thank You email template

    Hello, You can edit the template in AliDropship --> Settings --> Notifications - Thank You page template
  14. Igor

    Alidropship questions

    Hello, Thank you for your questions! 1. It wouldn't synchronize, so I would recommend that you reimport these products using our plugin. 2. It's possible, and if you use our hosting service, we can do this for you. Best regards,
  15. Igor

    Need help to start Dropshipping

    I've sent you a private message, please check.
  16. Igor

    About the Order Placed and Shipping Email notification

    Hello, Please make sure that you're using the latest versions of both plugin (0.9.9) and theme. You can check the updates here: https://alidropship.com/updates-plugin/ https://alidropship.com/themes/ Besides, please go to AliDropship Settings --> Notifications - ‘ORDER SHIPPED’ NOTIFICATION...
  17. Igor

    Question about aliwoo plugin

    Hello, If you change a single product price manually the price will change in accordance with the pricing formula and the change of AliExpress price after running the automatic cron job. Yes, if the product is removed or out of stock on AliExpress, this product will be out of stock in your...
  18. Igor

    PHP message: PHP Fatal error

    Could you please PM the access to your WP admin area or send it to support@alidropship.com, so that we check what might be wrong?
  19. Igor

    No image on order confirmation

    Yes, we're working on this issue, thanks for bringing this to our attention and sorry for any inconvenience this caused.
  20. Igor

    No image on order confirmation

    Hello, Please make sure that you're using the latest versions of both plugin (0.9.9) and theme. You can check the updates here: https://alidropship.com/updates-plugin/ https://alidropship.com/themes/ Please also go to AliDropship --> Settings --> Notifications and click 'Use default...
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