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Hello, It's possible for you to switch to WooCommerce, but please note that you'll have to reinstall WordPress before you can do so, thus you'll lose the imported items, the data, content and settings and will have to start working on building the webstore from scratch.

Hello, If you use operation in the formula, such as '=9.99', for example, this value will be applied to both sale and regular prices - so there won't be a discount. I recommend that you can try this workaround.

Hello, It's not possible to make a complex formula for now, however, it's planned for one of our next updates.

Hello Christopher, Please make sure that when you go to Aliexpress to start importing the Import Products page of Alidropship plugin is still open in another tab.

Hello, I would recommend to place the Facebook pixel script in Customization --> Head - < head > tag container for head elements. This way it should work for the add to cart event as well.

This can be removed by removing the code under 'Show on mobile' in Customization --> Blog as well.

Hello, Please check the post above by Victoria, she's provided the solution.

The billing and payments are completed through AliExpress payment system. You can use one of the methods listed in the link below: http://activities.aliexpress.com/adcms/help-aliexpress-com/payment_methods.php

Hello, Please set up the reCaptcha according to this tutorial: https://alidropship.com/codex/12-set-recaptcha/ Please also make sure you've added a correct domain name in the Notifications settings - it should be the domain name you've added in your Mailgun account and check if the email...

The way you describe it is how it's supposed to work. If it doesn't work like this, please send a ticket to support@alidropship.com with your access credentials, we'll check what might be causing the issue.

Hello, Please send a ticket to support@alidropship.com with your WP admin access credentials and the details of your query. Thank you!

Hello, Yes, you can just change the link to the product in the Supplier Info section of Product Data when you're editing a product.

Hello, Yes, it's highly recommended in order to avoid conflicts between the databases of AliDropship and WooCommerce.

Hello, I've sent you a private message, please check.

Hello Dave, First, please make sure you're using the latest version of AliDropship Plugin: https://alidropship.com/updates-plugin/ Then try to reset the reports and set it up again. If it wouldn't work, please send a ticket to support@alidropship.com with your WP admin credentials and the...

If the pricing markup formula has been added, the prices will update automatically according to this formula right after you import the item.

Hello, I wouldn't recommend editing the "ship from" variations as it will mess up all of the variations for this item. There is no option in our plugin to hide this variation neither, but you can probably try hiding it with CSS. There's no way to automate the shipping from option depending on...

Hello, Please close all your browser's tabs, except for the plugin's admin page and AliExpress and try again. Make sure no other extensions interrupting the process and the speed of your connection is fast enough. You can send a ticket to support@alidropship.com if there's still a problem with...

Hello, If the products go to draft mistakenly when you have auto-updating enabled, this probably means that your IP has been blocked by AliExpress. In this case we recommend to turn off the auto-updating for a few days and revise your auto-updating settings - set the interval at Once or Twice...

Hello, Please send a ticket to support@alidropship.com, we'll have a closer look into this matter.