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Hello, We only recommend that you use this section after you reach those levels. Otherwise, it's obviously against business ethics.

Hello, If you want to attach a link to your poster replace symbol ‘#’ in <a href=”#” with a proper link like it is shown below. In <img src=””> paste a URL address of an image that you want to use. See below. To remove the "Get our free guide" block, just remove the code under Subscription...

Hello, Thank you for brining this to our attention. For now shipping costs can only be added manually via AliDropship --> Settings --> Shipping. During the autoupdate ePacket should actually be added as a default shipping method whether it's free or not. But please make sure it's chosen in the...

Hello, You can send a ticket to support@alidorpship.com with your WP admin access details and the details of this query (the exact order for which this issue occurred). You can also send a PM to me with these details.

Hello, This is usually caused by the settings in your hosting such as max_execution_time or max_upload_size, I recommend that you check these settings in your hosting cPanel. You can upload the zip file from control panel to root: home/yoursite name/public_html/wp-content/plugins/

Hello, You can use your debit card as well, or you can pay via PayPal.

Hello, You can choose it at AliExpress - just change the 'Ship to' country to the country that you would like the reviews to be from.

No, I mean put =9.99 in the pricing formula (AliDropship --> Settings --> Pricing)

Please check your email box, I think we have a solution for you.

Hello, 1. Please send a ticket to support@alidropship.com with your WP admin credentials - we need to investigate why the variation images are not being imported. 2.,4. We'll check these points as well. The third one is usually caused by the theme or a third-party plugin. 3. You can access and...

Hello, It looks like you're using an incorrect version of plugin with WooCommerce. You have to use AliDropship Woo with your WooCommerce webstore, please find it in the email you've received after making the purchase.

Hello, This usually happens when AliExpress blocks your IP address - this might be because of bulk-importing or updating the items too often. Auto-update set at Once Daily is usually fine, but here the problem still occurs. I would recommend disabling the auto updating for a few days. If you...

Domain Mailgun is incorrect - it should be just your domain name, the domain that you verified in your Mailgun account.

I've sent you an email, please check your email box.

Hello, Please send your license key to support@alidropship.com with a request to reset it.

Hello, You have an option for it first in the Products --> Product Categories, where you should set a parent category for your sub-categories (can be done when editing a particular category). And then in the Appearance --> Menus section - you should place the sub-categories under the parent...

Hello, As far as I know, we've replied to you via email, please check your email box.

Hello, This is an unusual case, so I recommend that you send your WP admin access details with the details of this query to support@alidropship.com so that we have a closer look into this matter.

Hello, Please make sure you've added the API key and sending domain (the one you've added in your Mailgun account) correctly. Please also check if the email address you've entered in the 'Send copy to' field of Notifications is properly set up and fully working. If it's a server email address...

Hello, 1) Auto-complete county/area for Australia - this one has been fixed in the AliDropship WOO ver. 0.6.8, please make sure you're using the latest version. 2) I would appreciate if you could send your WP admin access credentials and the link to the order with this problem to...