Search results

Hello, Thanks for contacting us! Tracking ID shortcode is there in the "Order Shipped" notification template by default, if you're using the original AliDropship plugin. So when Tracking ID is added to the order the status of the order will be changed to ‘Shipped’ and ‘Order shipped...

Hello, You are right, the plugins doesn't delete photos from media libarary automatically after you have deleted a product. You have to find and delete it manually from the WP Media Library. Best regards, Igor

Ok, then please make sure that you're using the latest versions of both plugin (0.9.9) and theme. You can check the updates here: https://alidropship.com/updates-plugin/ https://alidropship.com/themes/ Again, you can PM your WP access details and we'll check what might be wrong. Best...

These new features are not yet available in the Chrome extension if you're using WooCommerce version of AliDorpship plugin, but they will be added as soon as we release the update. Best regards, Igor

Hi again, We have checked again and it looks like a small bug. In order to display the full path to the product, the product must be added to the sub-category and to the parent category as well. This way the full path should be displayed in the breadcrumbs. But this is not how it's supposed to...

Hello Dominik, I'm afraid there's no option to answer to reviews in our themes at this point. Best regards, Igor

Hello! Please make sure that you're using the latest versions of both plugin (0.9.9) and theme. You can check for the updates here: https://alidropship.com/updates-plugin/ https://alidropship.com/themes/ If it still doesn't work properly, could you please PM the access to your WP admin...

Hello, Thanks for getting in touch! Could you please provide the access to your WP admin area (send a PM, or send an email to support@alidropship.com), so that we check what might be wrong? Best regards, Igor

Hello Andy, Could you please PM your WP admin credentials to me? Our team will look into the issue and do the utmost to find the resolution asap. Best regards, Igor

Hello Ranga, Thank you for getting in touch! Could you please PM your WP admin credentials to me and we'll check what might be causing the issues? There might be issues with importing via Chrome extension if you're using WooCommerce version of AliDorpship plugin, but it will be fixed as soon...

Hello Grant, Thanks for getting in touch! AliDropship plugins certainly does automate most of the processes of managing your dropshipping webstore. Once you click Place Order Automatically, the plugin will visit AliExpress and create an order for you automatically. It will select necessary...

Hello, Thanks for contacting us! Please note that original version of AliDropship plugin is not compatible with WooCommerce, so please make sure that you're using AliDropship Woo version: https://alidropship.com/codex/8-alidropship-vs-alidropship-woocommerce-choose/...

Hello Lianh, If you want to ensure that your customer has received the items, you can send your customer an email to confirm the delivery. If there's tracking available and it indicates that the item has been delivered, this should be enough and you don't have to email your customer. Best...

Hello, Thank you for contacting us! I wouldn't recommend importing this type of products, as you won't be able to do dropshipping with such a supplier. Best regards, Igor

Hello! You can PM your WordPress admin access details to me, we'll check what might be causing this. Best regards, Igor

Andrei, Have you named the files this way: ro_Ro.mo, ro_Ro.po? I see that the plugin is now translated but the theme is not.

Hello Andrei, Have you set language to Romanian in AliDropshgip plugin Settigns --> General and in WordPress Settings? Best regards, Igor

Hello, Thank you for getting in touch! If you're using AliDropship Woo, this feature is not available yet. This "Edit" feature will allow you to make changes to product's title, descriptions, images, etc. before you import the item. Best regards,

Hello Donna, Are you looking for suppliers on AliExpress or somewhere else? You can learn how you can find the best products for your webstore on AliExpress from this blog post: https://alidropship.com/how-to-find-the-perfect-drop-shipping-products-on-aliexpress/ Please don't hesitate to reach...

Hello, Please PM your license key to me, I'll reset the license for you. Best regards, Igor