Publishing Products does not work on WooCom

[Awuellner]

When I am importing products and I edit all of the data and hit publish/update according to this page:

https://alidropship.com/codex/can-i-customize-or-change-products/

Nothing happens. The product is searchable on my website but when I click on it it says "product not found". None of the changes I make show up on my actual store unless I edit the product through Woocommerce.

This is the third big problem I've had so far with this plugin and there is almost no support or specific instructions for getting through this. Please help.

 

[Awuellner]

I have managed to fix the "product not found" problem by following instructions on this page:
https://alidropship.com/codex/page-error-404/

My problem persists, though. The only settings that show up on my product page is the featured image. Everything else that I edit in the "Product Options" window does not show up on the published page. Only settings that I edit in the "Product data -" section from WooCommerce show up. It's like the AliDropship plugin is somehow being blocked or misled when I update/publish a product.

Please help! Thank you!

 

[Igor]

I have managed to fix the "product not found" problem by following instructions on this page:
https://alidropship.com/codex/page-error-404/

My problem persists, though. The only settings that show up on my product page is the featured image. Everything else that I edit in the "Product Options" window does not show up on the published page. Only settings that I edit in the "Product data -" section from WooCommerce show up. It's like the AliDropship plugin is somehow being blocked or misled when I update/publish a product.

Please help! Thank you!

Hello,

Thanks for contacting us!

Please note that original version of AliDropship plugin is not compatible with WooCommerce, so please make sure that you're using AliDropship Woo version:
https://alidropship.com/codex/8-alidropship-vs-alidropship-woocommerce-choose/
https://alidropship.com/woocommerce-dropshipping-succeed/

You can also PM your WordPress access credentials to me or send it over to support@alidropship.com so that we could check what might be causing the issue.

Best regards,
Igor

 

[Awuellner]

I figured out that I had accidentally installed the wrong version of the plugin. I now have the Woo version installed but now I'm faced with another problem.

I can't customize anything, and the theme is having weird formatting issues on the front end. I'm reading this error when I hit the customization tool in the dashboard:
Call to undefined function ads_is_url() in /home/renais22/fitchickarmory.com/wp-content/themes/rembrandt/inc/customization/class.CZ.AdminTpl.php on line 435

And I get this error at the bottom of the home page on the front end:

Fatal error: Call to undefined function ads_get_list_currency() in/home/renais22/fitchickarmory.com/wp-content/themes/rembrandt/inc/rem/init.phpon line301


I tried deleting and reinstalling the theme (version 3.3.5). No fix yet. Any ideas?

 

[Awuellner]

It would seem as though the woo version only supports woocommerce themes.

I need to do a better job reading instructions. Let me see if I can fix this all now.

 

[Victoria Kudryashova]

It would seem as though the woo version only supports woocommerce themes.

I need to do a better job reading instructions. Let me see if I can fix this all now.

Hello, AliDropship WOO plugin works with WooCommerce and Woo Themes.
AliDropship original plugin works with built-in themes DaVinci, Rembrandt or Michelangelo.
If you don't want to use Woo version of plugin you need to remove WooCommerce, reinstall WordPress and install AliDropship original plugin.