My Pricing update crashed

[Austin]

Woke up this morning and discovered all my pricing formula has returned to the default with the exception of very few. I ran the markup formula update just now and it has remained thesame. Please resolve this asap as I could get orders based on this ridiclous price I have now. I just launched promotion with social rabbit and its a pity my customers will be seeing wrong prices. Website upbuyers.com

 

[Igor]

Woke up this morning and discovered all my pricing formula has returned to the default with the exception of very few. I ran the markup formula update just now and it has remained thesame. Please resolve this asap as I could get orders based on this ridiclous price I have now. I just launched promotion with social rabbit and its a pity my customers will be seeing wrong prices. Website upbuyers.com

Hello,

Thanks for contacting us!
Could you please provide the access to your WP admin area, so that we check what might be wrong?

Best regards,
igor

 

[Austin]

Thanks for reply. However I realized the problem was coming from the fact that the variable products type was deselected and simple product was selected instead. For affected products. Why this happened, i really don't know. Anyway fixed.

 

[Austin]

Hello, was mistaken when I said this problem had been fixed. The price is not calculating well based in the formula I imputed. See this product as an example https://upbuyers.com/shop/uncategor...ndals-blue-red-yellow-green-large-size-s-m-l/

 

[Igor]

Hello, was mistaken when I said this problem had been fixed. The price is not calculating well based in the formula I imputed. See this product as an example https://upbuyers.com/shop/uncategor...ndals-blue-red-yellow-green-large-size-s-m-l/

I'm sorry, the link gives 404 error. You can PM your WP admin access credentials so that I could investigate this for you.

 

[Austin]

I'm sorry, the link gives 404 error. You can PM your WP admin access credentials so that I could investigate this for you.

How do I PM you my login info. I can't find a control on the dashboard to do that?

 

[MikeB]

Click on Igors Picture in this thread and then click on start a conversation. Should work.