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Hello, Have you added the Publishable Key in your AliDropship Settings --> Payments? Please refer to this article: https://alidropship.com/codex/3-attention-stripe-api-upgrade/

Of course, you can send an email to support@alidropship.com.

Hello, Are you logged in to your AliExpress account?

Hello, Thanks for contacting us! Could you please PM the access to your WP admin area, so that we could check what might be the issue? Best regards, Igor

Please PM me with the details of your transaction. Best regards, Igor

Hello, May I know if you're using any third-party plugin for the tracking system of your webstore? I would recommend using Aftership for now, but in the near future we are sure planning to come up with our own tracking system for WooCommerce version of plugin. Best regards, Igor

Hello, Please PM your license key or send it to support@alidropship.com with the request to reset the license. Best regards, Igor

Hello, Thank you for contacting us! You can add the MX-records in your cPanel account - MX Entry menu. Please refer to this documentation: https://documentation.cpanel.net/display/ALD/MX+Entry Please don't hesitate to reach out if you run into any problems with this process. Best regards, Igor

Hello, This is a bug, but you can easily fix it by clicking Create button in Customization --> General. Could you please let me know what was the version of the theme with this issue? I'm truly sorry for any inconvenience this bug caused. Best regards, Igor

Hello, Thanks for getting in touch! Please check your email box, we've already sent the details. Best regards, Igor

Hello, Could you please PM the access to your WP admin area, so that we check what might be wrong? Best regards,

Hello again, Let me answer your questions: 1. This entirely depends on the third-party plugin's functionality. You should get in touch with the developers of the multilingual plugins. 2. This would be controlled by a third-party plugin as well. 3. Unfortunately, custom stores can only be...

Hello! You can be using W3 cache plugin but it should be set up properly. Please check the settings and try to configure so that it works fine with our plugin. Please don't hesitate to reach out if you run into any problems with this process. Best regards, Igor

There are 44 products per page on AliExpress. Our extension imports all of them, no worries. What's the price on AliExpress for the different sizes, is it different from one size to another? You can edit the price for a particular variation when editing a product in the Inventory section of...

Hello, I'm sorry I might have provided misleading information. This script should be added in the Footer tag container (Customization --> Footer), have you tried this?

Hello, Thank you for your questions! Tracking system in WooCommerce is not managed by AliDropship Plugin. Our plugin only retrieves the tracking ID from AliExpress to the order details. The rest is done through WooCommerce and its third-party plugins. You can check our these links...

Hello, Thank you for your question! I understand why you'd want this to be possible. I would love if the plugin could do the same. However, it's technically impossible to import products from the seller's page on AliExpress at this point. We'll be working on finding a way to implement this...

Hello, Thank you for getting in touch. Currently our product doesn't offer a multiple language option for customers to select. As far as I'm concerned, this option is available on WooCommerce via a third-party plugin, for example this one -...

Hello! Thanks for contacting us! We have a special platform for translation – you may translate there and then it will be added on your site. Let me know if you are interested and send your email address in a private message, and we will create an account for you. Best regards, Igor

Hello, Thank you for contacting us! Please note that the extension can only import up to 44 items from one page with search results on AliExpress, you can go to the second page and import another 44 items there, and so on. I hope the above resolves your query. Best regards, Igor