Email - Adding MX records to subdomain

Hi, I am using Mailgun for my email distribution. There are certain email providers who are kicking back my emails because they cannot find a subdomain.

Mailgun support advised that I add the following MX records to resolve the issue. Does anyone have experience with how to add these to the CPanel?

Record Type: MX
Host: mg.mysite.com
Value: mxa.mailgun.org
mxb.mailgun.org Priority: 10
 

Igor

Administrator
Staff member
Hi, I am using Mailgun for my email distribution. There are certain email providers who are kicking back my emails because they cannot find a subdomain.

Mailgun support advised that I add the following MX records to resolve the issue. Does anyone have experience with how to add these to the CPanel?

Record Type: MX
Host: mg.mysite.com
Value: mxa.mailgun.org
mxb.mailgun.org Priority: 10
Hello,

Thank you for contacting us!

You can add the MX-records in your cPanel account - MX Entry menu. Please refer to this documentation:
https://documentation.cpanel.net/display/ALD/MX+Entry

Please don't hesitate to reach out if you run into any problems with this process.

Best regards,
Igor
 
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