products going into draft when in stock

#21
On Monday we will release an update. There will be an additional data on your product list where you can see what happened with a product (so called trouble-list). There will be following status info:
- No longer availble
- Stock is zero
- Variations changed
- Attributes changed.

It will help to go through all the list of products quickly and take necessary measures immediately - remove/reset/change products.
The 'Update status' column is a most welcome feature! But our Products 'Filter' for 'Update issues' does not seem to work. Manual check through a portion of our Products show that some have Variations changed, some Attributes and some Prices - and when we tried to Filter out a list so we can attend to them one by one, the Filter returns "No products found" (see screenshot)

AliWoo_Product_UpdateStatus01A.png
AliWoo_Product_UpdateStatus02.png

We tried for 'Attributes' and 'Stock is zero' (some products were listed 'Out of Stock') but 'Filter' returned 'No products found' as well.

One other thing we noticed. Some products which were labelled 'Out of stock' in the list (they were 'in stock' on AliE) did not have an 'Update status' entry - the rest of the 'Out of stock' products had an entry which said "Variation for Product disappeared on AliExpress. Variation was disabled." We got the 'Out of stock' list by way of 'Filter by stock status' - shouldn't this same list appear by filtering 'Update issues' > 'Stock is zero' or 'Variations changed'? When we tried these, filter returned 'No products found'. Strange.

Anyone else experiencing this??

Suggestion
Also, what about 'Prices changed'? That's arguably the most important change - maybe there should be a filter for that status too since it appears in the 'Update status' column as 'Price for Product was changed on AliExpress. Price was updated.'
 

Victoria Kudryashova

Administrator
Staff member
#23
The 'Update status' column is a most welcome feature! But our Products 'Filter' for 'Update issues' does not seem to work. Manual check through a portion of our Products show that some have Variations changed, some Attributes and some Prices - and when we tried to Filter out a list so we can attend to them one by one, the Filter returns "No products found" (see screenshot)

View attachment 10204
View attachment 10206

We tried for 'Attributes' and 'Stock is zero' (some products were listed 'Out of Stock') but 'Filter' returned 'No products found' as well.

One other thing we noticed. Some products which were labelled 'Out of stock' in the list (they were 'in stock' on AliE) did not have an 'Update status' entry - the rest of the 'Out of stock' products had an entry which said "Variation for Product disappeared on AliExpress. Variation was disabled." We got the 'Out of stock' list by way of 'Filter by stock status' - shouldn't this same list appear by filtering 'Update issues' > 'Stock is zero' or 'Variations changed'? When we tried these, filter returned 'No products found'. Strange.

Anyone else experiencing this??

Suggestion
Also, what about 'Prices changed'? That's arguably the most important change - maybe there should be a filter for that status too since it appears in the 'Update status' column as 'Price for Product was changed on AliExpress. Price was updated.'
Could you please PM me links to the products that (in your opinion) should be in the Update issues column? and your WP login credentials as well. I will check what might be the issue and discuss possible troubles with developers.
 
#24
Could you please PM me links to the products that (in your opinion) should be in the Update issues column? and your WP login credentials as well. I will check what might be the issue and discuss possible troubles with developers.
@Victoria Kudryashova
So far we have come across these descriptions in the 'Update status' column:

1. Stock for Product was changed on AliExpress. Stock was updated.

2. Price for Product was changed on AliExpress. Price was updated.

3. Product is no longer available on AliExpress. It was sent to Draft.

4. Variation for Product disappeared on AliExpress. Variation was disabled.

5. (presumably there's one for 'Attributes' too - though we didn't have a product listed with that)

The 'Update issues' dropmenu (for filtering) currently has these options:

No longer available
Stock is zero
Variations changed
Attributes changed

Maybe we should add these too:

Stock changed
Price changed

Here's one for the developers ;)

On the Dashboard view, under WooCommerce there's a summary of "orders awaiting processing/on-hold/low in stock/out of stock" which when clicked will bring up the relevant list and details for view/action as seen below:

Dashboard_WC-Status.png

Wouldn't it be super neat if we could have the same for 'Update issues' like so (relevant icons of course):

Dashboard_Update-issues.png

And then we can just click on one to bring up the same list that the 'Update issues' dropmenu list would display on filter??
Just a thought ...

@Victoria Kudryashova
Will PM you shortly login and links to a couple of products that we think should have an 'Update status' but do not and are for some reason listed 'Out of stock' when they are in stock in AliE. Our 'Update issues' dropmenu is still not working.

Update: PM sent.
 
Last edited:
#26
Further on the 'Update issues' filter utility issue we are having ...

First, a look at the 'Attributes' and 'Variations' tabs on the Product Edit page.

Did anyone notice that the checkboxes are faded down for attributes that have the checkbox "Used for variations" enabled? Or is it just an anomaly on ours? Here is a screenshot:

Attributes_fadedOUTcheckboxes.png

Details of the Attribute 'Color' when expanded:

Attributes_fadedOUTcheckboxes2.png

Despite the 'faded' state of the checkboxes (looks like disabled but not), the data seems to be sync'd with AliE; and for those that have variations/attributes changed, the 'Reset Product' and 'Update product' buttons do work and the Product information is updated in sync with AliE and Pricing Formula. No issue here but wondering why these checkboxes are 'faded' down.

The issue we are facing is that the 'Update issues' filter does not return any Products with 'Update status' changed. For some reason, it is not pulling the data that is already available in the list under column 'Update status' and returning the affected Products as a filtered list (with one exception).

Here's what we noticed:

For some reason, not all Products have a notification in red under the 'Update status' column (see below):

2UpdateIssues_variationsChanged_09102019.png

And the Product with this type of notification did show up when filtered under 'Update issues' for 'Variations changed' - the exception. Same for a Product with the words 'Attributes changed' in red in the 'Update status' column (see below):

2UpdateIssues_attributesChanged_09102019.png

We found 2 Products with these red notices. And both also had the same red notifications reflected in the 'Update' tab when updated:

UpdateIssues_variationsChanged_indicated.png

UpdateIssues_attributesChanged_indicated.png

Thing is, there are no such 'red notifications' for all the other Products with Update issues. Should there be? Is that why they don't show up on filter? Anyone else experience this?

2UpdateIssues_attributesChanged_not-indicated.png

compared with:

2UpdateIssues_attributesChanged_09102019.png

Both 'Update status' say "Variation for Product disappeared on AliExpress. Variation was disabled" but one has the words 'Attributes changed' in red thereafter and the other does not.

The Products without the red notifications under the 'Update status' column also do not have them in the 'Update' tab page:

UpdateTAB_noRednotification.png

In our case, we noticed that there were no 'red notices' for ALL the Products with Update issues except for 2 products; and the 2 that had 'red notices' both showed up on filter; the rest did not. If ALL products with 'Update status' change should have the 'red notices' displayed but for some reason did not, then maybe that's why nothing is showing up on filter! Can't figure it out (@Victoria Kudryashova is looking into it) but we would like to know if anyone else came across the same thing.


We also noticed this ...

Some products have multiple update issues .. but not all showed up in the 'Update status' column:

2UpdateStatus_price-and-stockChange_not-indicated..png

The 'Update status' column only showed 1 change (for Stock) when actually the Product's Price and Variation items also changed in AliE.

Another observation ...

We noticed that the remark "Variation for Product disappeared on AliExpress. Variation was disabled" in the Update status column was referred to as 'Attributes changed' (the red notice). Is Variation also an Attribute?

Thankfully, the Reset and Update buttons on the Product page still work.

. . .
 
Last edited:

Victoria Kudryashova

Administrator
Staff member
#27
Further on the 'Update issues' filter utility issue we are having ...

First, a look at the 'Attributes' and 'Variations' tabs on the Product Edit page.

Did anyone notice that the checkboxes are faded down for attributes that have the checkbox "Used for variations" enabled? Or is it just an anomaly on ours? Here is a screenshot:

View attachment 10371

Details of the Attribute 'Color' when expanded:

View attachment 10372

Despite the 'faded' state of the checkboxes (looks like disabled but not), the data seems to be sync'd with AliE; and for those that have variations/attributes changed, the 'Reset Product' and 'Update product' buttons do work and the Product information is updated in sync with AliE and Pricing Formula. No issue here but wondering why these checkboxes are 'faded' down.

The issue we are facing is that the 'Update issues' filter does not return any Products with 'Update status' changed. For some reason, it is not pulling the data that is already available in the list under column 'Update status' and returning the affected Products as a filtered list (with one exception).

Here's what we noticed:

For some reason, not all Products have a notification in red under the 'Update status' column (see below):

View attachment 10374

And the Product with this type of notification did show up when filtered under 'Update issues' for 'Variations changed' - the exception. Same for a Product with the words 'Attributes changed' in red in the 'Update status' column (see below):

View attachment 10375

We found 2 Products with these red notices. And both also had the same red notifications reflected in the 'Update' tab when updated:

View attachment 10376

View attachment 10377

Thing is, there are no such 'red notifications' for all the other Products with Update issues. Should there be? Is that why they don't show up on filter? Anyone else experience this?

View attachment 10379

compared with:

View attachment 10380

Both 'Update status' say "Variation for Product disappeared on AliExpress. Variation was disabled" but one has the words 'Attributes changed' in red thereafter and the other does not.

The Products without the red notifications under the 'Update status' column also do not have them in the 'Update' tab page:

View attachment 10381

In our case, we noticed that there were no 'red notices' for ALL the Products with Update issues except for 2 products; and the 2 that had 'red notices' both showed up on filter; the rest did not. If ALL products with 'Update status' change should have the 'red notices' displayed but for some reason did not, then maybe that's why nothing is showing up on filter! Can't figure it out (@Victoria Kudryashova is looking into it) but we would like to know if anyone else came across the same thing.


We also noticed this ...

Some products have multiple update issues .. but not all showed up in the 'Update status' column:

View attachment 10382

The 'Update status' column only showed 1 change (for Stock) when actually the Product's Price and Variation items also changed in AliE.

Another observation ...

We noticed that the remark "Variation for Product disappeared on AliExpress. Variation was disabled" in the Update status column was referred to as 'Attributes changed' (the red notice). Is Variation also an Attribute?

Thankfully, the Reset and Update buttons still work.

. . .
Hello again, fields are disabled - yes, because it's not recommended to delete attributes if you want your product is properly updated.
 
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