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I imported some reviews using alidropship woocommerce version plugin. I then used sql to change the dates of reviews. After sometime, maybe a month, I noticed the dates of reviews are changed. Why do the dates change? I notice under the plugin settings>import reviews, there's a section that...

Hi Support I noticed a few tables under the database that are created by the plugin. adsw_search_analysis adsw_activities adsw_ali_meta I have been using the alidropship woocommerce plugin for quite a few years. Are these data safe to delete? There are datas dated a few years ago and I don't...

Hi Support Manually click get tracking ID one at a time cannot retrieve tracking ID update. Even under the order edit, get tracking, it doesn't work. I have already cleared cache

Hi I have a question about Woocommerce Alidropship product update on stock. My store consists of all variable clothing product. I have two problems with the stock update. Update Settings: Moved to draft if product if missing or out of stock Change stock to zero if a variation is out of stock...

Since June 1st, my analytics tracking are not correctly showing the right data. Consistently showing 0% bounce rate and no conversion tracking. I installed an extension called tag assistant to see what tags are fired. Tag assistant is showing error for analytics tracking, "Same Webb Property is...

I want to display my product page attributes just like the demo alidropship woocommerce store: https://woodemo.alidropship.com/demod78b1e5f/product/minion-in-my-pocket-t-shirt/ As you can see, product color attribute is showing product thumbnail. And for size, it is just showing text. For some...

When I export all my products to csv including meta, I see this column adsw_auto_upload_image_from_ali_ on each of my product. What is weird is that each product ID has at least 2000 added new columns. All of these columns are named adsw_auto_upload_image_from_ali_ and prepend with an item...

Is there anyway to export all supplier's price into excel instead of manually looking into product supplier tab one by one? I thought it would be hidden under product meta but nothing pops up relating to supplier cost.

I cannot access my wordpress dashboard. I had to rename aliwoo plugin folder inorder to access wordpress again. Under plugin page, it says the following error. /plugins/alidswoo/core/autoload.php encoded as type [1/72] cannot be decoded by this version of the ionCube Loader. in Unknown on line...

I exported all my products to show all product metas to xls file. I see alidropship has created many unused meta. What does this do? Meta: adsw_auto_upload_image_from_ali_29090 There are around 500+ of these similar metas, only with a different value at the end. None of the products are...

Recently, one of my clothing supplier store is suspended and it is transferring all products to a brand new Aliexpress store. All my links to previous Aliexpress products no longer work. How do I update all of my products with new hyperlinks for products that have variation? When I edit my old...

All product reviews with images are imported to my server. What would be the best way to remove these reviewed images when the product is no longer available. I find it very difficult to search through these photos under my server and removing them. I am trying to reserve my disk space and # of...

I want to ask if Alidropship woocommerce support multisite. These sites will target different countries and have different currencies. The url structure will look like this: www.xxx.com (USA) www.xxxx.com/au/ (Australia) www.xxx.com/ca/ (Canada) I will be selling the exact same products on all...

The tracking button to upload tracking numbers in bulk often does not work. There is also a problem if there are multiple different products under a single order. Only the first product receives the tracking number. To resolve this, I have to click on the tracking button individually only every...

Is there any way to resolve the cpu time usage when performing alidropship order update and product update? I am currently using Siteground GoGeek hosting with 20,000 seconds of CPU usage per day. Everyday, I am getting warning for going over CPU time usage. I am afraid I am on the verge of...

Since today, the order manually button doesn't work. It does not redirect me to Aliexpress product page, it takes me to a "Home & Garden" category page of Aliexpress. This happens to all orders and products. Anybody experiencing this issue or who should I contact for support?

I cannot access any aliexpress product page. It kept asking me, "Please slide to verify". The slider doesn't work. You cannot even click into it. I have already deleted all of my temporary internet files and cache. Is the Aliexpress site down?

I am currently running the newest version of wordpress and alidropship. Product update is not working probably, I am suspecting there is a bug. When product update is 100% completed,I run a manual test to see if these products are really available. Yes, it takes a lot of time. I have 300...

Hello I sell clothing in various colors and sizes. How do I set custom image for sizes? I have different colors of shirts and different sizes of shirt. I can esaily import different thumbnails for colors of shirt. How about the different sizes? I want them to display as "small" "medium"...

Under woocommerce, I clicked into Products to edit settings. It kept taking me back to Alidropship license activation page. I click activate and it says activation successful. But I can never get into product page under woocommerce dashboard.