Wordpress HTTPS Issue

[ALIREMS]

Hi!
I just started an hosting silver plan with Alidropship, linked my DNS to my domain, all was good until I had an issue with security SSL and HTTPS trying to set it up. Now when I try to connect in my Wordpress admin a message appear about security Https warnings and I can't log in WP, my ID and password are not recognize by the system, so I can't contact WP to help...
Should I have to try something via my CPanel?
Could you help me please?

Thank you so much!

 

[Direct Webstore]

a message appear about security Https warnings

Exactly what was the message?

I can't log in WP, my ID and password are not recognize by the system, so I can't contact WP

Are you talking about Wordpress on your site or wordpress.com?

 

[ALIREMS]

this is the message when I try to connect to my site topmontres.fr/wp-admin

 

[ALIREMS]

Exactly what was the message?


Are you talking about Wordpress on your site or wordpress.com?

Talking about wordpress on my site (not WP.com)

 

[Direct Webstore]

I don't speak French and because it's an image I can't use Google translate.

 

[ALIREMS]

Thank you for your help, here is the message in english

 

[Direct Webstore]

I'm guessing it says "Your connection is not private", right? How long ago did you set up your Domain Name Server? It takes time. Sometimes many hours. And the SSL won't work until the DNS has resolved. You may just have to wait a while ... then check again.

As for not being able to login ... there should be an "Advanced Link" (Parametres Avances??) below that message ... click it and proceed.

 

[Direct Webstore]

Guessed already

 

[ALIREMS]

Yes this is 'your connexion is not private', I set up my DNS yesterday evening, all worked well until I had this message and then I tried looking to my CPanel SSL/TSL and SSH Access to solve the issue, (I'm a complete newbie in HTTPS and SSL notions), I thought the problem was apparently Certif was 'self signed' so not enough for security... I gone to Certificate (CRT) - Certificate on server - and click 'install'

error message precise:
NET::ERR_CERT_AUTHORITY_INVALID

problem of certificat SSL? what could I do?

 

[Direct Webstore]

problem of certificat SSL? what could I do?

Not knowing exactly what you have done and how you did it and not being able to actually look at it ... I can't say. You better contact Alidropship support. The only problem is that they are closed on weekends ... unless you try the live chat on their site.

 

[ALIREMS]

and no advanded link found..

 

[ALIREMS]

ok thank you for your support!

 

[Direct Webstore]

and no advanded link found..

Usually there is a small link below you can click that says you understand the risk and proceed to the site.

 

[kingpin]

Seems like SSL is not installed

Login to your hosting cpanel and look for SSL menu.

I m not aware of Alidropship hosting so can't tell exactly what ssl service they're using. Usually Letsencrypt SSL is available on every shared hosting try to look for it and install it for your domain from your cpanel.

 

[ALIREMS]

thank you guys, problem solved by my host

 

[Direct Webstore]

thank you guys, problem solved by my host

Lucky you got them on the weekend!

 

[weeliam0714]

hi @ALIREMS , im having the same problem also. May i know how you solved it?

 

[Direct Webstore]

May i know how you solved it?

solved by my host

He contacted his host and got them to fix it.

 

[alexmorco]

Instead of directly going with manual installation, You shoud go with managed optimized WordPress hosting by Cloudways, where dropship, SSH and SSL can be installed easily through heir managed platform.

 

[Direct Webstore]

I doubt that is the solution. The solution to most of these newly installed SSL "problems" just waiting for it to kick in (up to 48 hours). i.e"patience"... Plus a bit of nagging to your host if you have none.