Hello!
You can send me a PM with your WP-admin access details, so we can check what might be wrong.
You can send me a PM with your WP-admin access details, so we can check what might be wrong.
ibrendan
Member
I tried regenerating product feed again and made no difference. This happened once before. What could cause this? Can you send me a download link for the rolled back version of the plugin?
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Previous version of the plugin has a lot of issues comparing with the current one. In case you install it, we won't be able to support you in anyway, I'm afraid.
Yes, ID's are generated now in another way, but that shouldn't prevent you from using your Products in Google Merchant Center.
ibrendan
Member
The product ID's no longer match, therefore all the data collected through years of advertising on Google is lost. This is a real problem for me. I would rather use a buggy version of the plugin that gives me the right ID as it's way too much work to try and download the xml, , convert it to csv, loop through and filter out the unnecessary characters and then create a new xml file which I then have to manually upload. This makes no sense when using a paid pluggin.
Alternatively, please incorporate a way to refine how the product ID is created. Right now there is no access to this. If the ID is <1234_123123_12_242354254> then please allow me to make it <1234>.
Alternatively, please incorporate a way to refine how the product ID is created. Right now there is no access to this. If the ID is <1234_123123_12_242354254> then please allow me to make it <1234>.
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Alex Wee
New Member
Hi,
It still won't work, 503 page show in single product page, upload fail also in google merchant centre.
Regards
Hello!
You can send me a PM with your WP-admin access details, so we can check what might be wrong.
Is there any solution on this I am facing the same issue
Also when I try to generate XML, I see Error "There are no related products in the selected categories"
Please help.
Now Both of my sites has the same Error, Cannot generate XML and every product page 503 Error. Now disabled the plugin, urgent help needed.
Attachments
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Error.jpg
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Hello! We have already located this issue. The solution will be available in the nearest Google Merchant add-on update.
Thank you for your response
Hi, Is there any update, please?
Hello!
This issue has been solved already in the Google Merchant 1.0.6 version, you can update add-on to its latest version and check.
Thank you
elmehdi.zeroual
Guest
Hi Support,
I have an issue when I want to map categories with google mapping feed, the problem is when I select a category in "Site category" (pic 1) the screen changed to transparent black (pic 2)
please help
I have an issue when I want to map categories with google mapping feed, the problem is when I select a category in "Site category" (pic 1) the screen changed to transparent black (pic 2)
please help
Attachments
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pic1.png -
pic2.png
Hello! Could you, please, send me a PM with your WP-admin access details, so I can check, what might be wrong?
Hello! Could you, please, send me a PM with your WP-admin access details, so I can check, what might be wrong?
Hi, Google merchant plugin again causing issues. In the Google merchant center account, it is showing error "file not found". I tried reinstalling the plugin and regenerate the feed, but when I press download feed or try to open the URL, it is showing "404 Oops! That page can’t be found". Please help @Dimitriy Strekalov
Hello!
In order to fix the 404 error, you should follow this short guide:
https://help.alidropship.com/en/articles/2236380-page-error-404