GOOGLE MERCHANT

Hello.
1) XML file is not supposed to be edited the way you suggest, unfortunately.
2 and 3) Shipping and Taxes information is not collected or generated by our Google Merchant add-on and you can set these settings right in your Google Merchant Center account.
Ok. So how do you add single products by using the plugin? Or do you have to add these separately to Google Merchant without using the tool?
 

Dimitriy Strekalov

Administrator
Staff member
Ok. So how do you add single products by using the plugin? Or do you have to add these separately to Google Merchant without using the tool?
Hello!

Unfortunately, Google Merchant add-on can not Simple Product to its Feed:

13. Your product has no attributes. Items must have at least one attribute (it may vary from category to category, please check Google product feed specification) Feed cannot be generated for simple products (i.e. products that do not have any variations).

https://help.alidropship.com/en/articles/2494546-common-google-merchant-issues
 
Has anyone else seen the problem where the feed generation hangs at 0% when trying to generate the XML file? When I click on Generate XML, it first says "Process has been started successfully" but then it just hangs there...

When I finally "Cancel generation", I get this error message: "Can't find process with id: 651283." (Well, the number changes each time.)

All help appreciated! Thanks.
 

Dimitriy Strekalov

Administrator
Staff member
Has anyone else seen the problem where the feed generation hangs at 0% when trying to generate the XML file? When I click on Generate XML, it first says "Process has been started successfully" but then it just hangs there...

When I finally "Cancel generation", I get this error message: "Can't find process with id: 651283." (Well, the number changes each time.)

All help appreciated! Thanks.
Hello! You can send me a PM with your WP-admin access details and I will solve the issue you have.
 

Dylan-

Active Member
Remarketing Tag says 'Some products are not valid'

This seems to have to do with the product ID not matching the feed.
Any idea what to do?
 
I just purchased this plugin in a bundle over Black Friday sales and it is not able to generate from my 1 selected category of 7 products. I downloaded the feed myself to open and it is empty (See below)

<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0" xmlns:g="http://base.google.com/ns/1.0">
<channel>
<title>MASKED</title>
<description>Fashion, toys and accessoris</description>
<link>https://www.MASKED.com</link>
</channel>
</rss>
 

Dimitriy Strekalov

Administrator
Staff member
I just purchased this plugin in a bundle over Black Friday sales and it is not able to generate from my 1 selected category of 7 products. I downloaded the feed myself to open and it is empty (See below)

<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0" xmlns:g="http://base.google.com/ns/1.0">
<channel>
<title>MASKED</title>
<description>Fashion, toys and accessoris</description>
<link>https://www.MASKED.com</link>
</channel>
</rss>
Hello! You can send me a PM with you WP-admin access details, so I can check what might be wrong.
 
Hello,

The lates update has changed all my product IDs which as broken my ad campaigns. Number was XXXXX now its XXXXX-XX-XXXX

Is there a way to fix this?
 

Dimitriy Strekalov

Administrator
Staff member
Hello,

The lates update has changed all my product IDs which as broken my ad campaigns. Number was XXXXX now its XXXXX-XX-XXXX

Is there a way to fix this?
Hello!

You need to generate your Product Feed again and re-upload it to your Google Merchant Center account. In case it doesn't help, please, let me know by sending a PM with your WP-admin access details.
 
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