Customers being charged the wrong prices on PayPal

sha77

sha77

Member
The prices I get from AliExpress are in USD, which is the default in the AliDropship plugin. These are converted to EURO by the AliDropship currency exchange plugin every 24 hours. However, when a customer is buying a product they are taken to PayPal, which use their own currency exchange rate, that is often 5-10% worse than the one at AliDropship. Suddenly, an item with the price 35€ costs 39€ to the customer when they are at PayPal.

This all looks like a sham and our customers leave PayPal without buying the item.

Any idea on how to fix this? All of this converting is screwing up the pricing and it would be better to get the prices in Euro from AliExpress, since most customers buy in Euro, and get the money in PayPal in Euro.
 
Direct Webstore

Direct Webstore

Well-Known Member
If you used Woo, you could insert a notice on the cart and checkout pages advising customers of possible conversion differences. With the Original, you'd need a child theme and edit the cart/checkout files/pages.
 
F

Figglespoon

Member
Direct Webstore said:
If you used Woo, you could insert a notice on the cart and checkout pages advising customers of possible conversion differences. With the Original, you'd need a child theme and edit the cart/checkout files/pages.
Click to expand...
Not necessary to go to all that trouble (although I use and recommend a child theme) just go to pages and edit checkout then place your notice text above the woocommerce checkout shortcode like this:


Please Note: Prices are blah blah blah

[woocommerce_checkout]

Do the same with your cart page:

Please Note: Prices are blah blah blah

[woocommerce_cart]

Just change Please Note: Prices are blah blah blah to whatever you want and your done, simple :)
 
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