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Once your order has a Tracking ID, you can send an email notification to your customer. Please see a screenshot below, the order has and order number form AliExpress, but Tracking ID is not available yet. You can get it by clicking Get tracking button (which is placed below the Place order automatically button), or login from time to time your AliExpress account order section and Your WooCommerce order section to let cron do its job. Tracking ID will be attached to your order (if it is already available on AliExpress).
Read more about sending email notifications in WooCommerce:
https://docs.woocommerce.com/document/advanced-notifications/
View attachment 1087
Hello,
I am new to this woocommerce. Can you explain in detail the order work flow? . I am using woo version plugin. I summarize the work flow order based on what i understand.
Step1. Customer make an order.
Step2. Woocommece status is changed to "Processing" (if the payment is successful and authorized). what will be status if the payment is not authorized or unsuccessful?
Step3. Drop Shipper goes to aliexpress to make an order for the same item.
Step4. Drop Shipper wait for an email from Aliexpress with the order status of "shipped".
Step5. Drop Shipper clicks Get Tracking ID button then Tracking ID will appear in woocommerce.
Step6. Drop Shipper manually copy the tracking id details into the Woocommerce "Completed" email template. Then change the Order status from "Processing" to "Completed". This will auto send email to customer with the tracking id.
Step7. Will there be any change in status once the item is delivered? Any action required by customer or drop shipper when the item is delivered?
I search the forum everywhere but can't find the information on the full order work flow.
Appreciate if you can correct and explain the full work flow in steps.