can't import can't edit

[flashwolf]

aliexpress has change his design and on chrome, the extension doesnt work anymore...
i cant edit my future product and if i import i import nothing
what is the solution ?
thx

 

[kdb]

aliexpress has change his design and on chrome, the extension doesnt work anymore...
i cant edit my future product and if i import i import nothing
what is the solution ?
thx

I have raised this many times and AliExpress design change affects the products update.
@Volodya Alexanyan @Georgy doing their best to solve it ASAP.

 

[Georgy]

aliexpress has change his design and on chrome, the extension doesnt work anymore...
i cant edit my future product and if i import i import nothing
what is the solution ?
thx

Hi, thank you for reaching out. Aliexpress is always updating tons of different layout and everytime we do updates from our side, that is why we always releasing new versions of chrome extension. Please, contact our support team to specify yours exect case

 

[kdb]

This is happening to not only woo version as well as the original plugin have similar issues.
@Georgy I know Mr. Georgy AliEx changes the design a lot nowadays; however, if the product update failed our potential customers will be disappointed and might not come back. we trust your teams hope they will fix it asap.

 

[Georgy]

This is happening to not only woo version as well as the original plugin have similar issues.
@Georgy I know Mr. Georgy AliEx changes the design a lot nowadays; however, if the product update failed our potential customers will be disappointed and might not come back. we trust your teams hope they will fix it asap.

It is not about original or woo version of the plugin. AliDropship Chrome Extension responsible for products update. That issue is not reproducing for all products. . PLease, send your specific case to our support team

 

[kdb]

It is not about original or woo version of the plugin. AliDropship Chrome Extension responsible for products update. That issue is not reproducing for all products. . PLease, send your specific case to our support team

Well @Georgy,

Our concern is to get product updates either via Chrome extension or from alidroship plugin.

once your team releases the update we will report its performance.

Regards,

kdb

 

[Georgy]

Well @Georgy,

Our concern is to get product updates either via Chrome extension or from alidroship plugin.

once your team releases the update we will report its performance.

Regards,

kdb

What is your porducts domain zone? .com .us .es or other? For example - aliexpress.com is working fine now, i can update products w/o any problems

 

[gentlemenscompany]

What is your porducts domain zone? .com .us .es or other? For example - aliexpress.com is working fine now, i can update products w/o any problems

It seems to be an issue with .us ... If i change the shipping to other countries, the domain zone changes and then there aren't any issues.

 

[Georgy]

It seems to be an issue with .us ... If i change the shipping to other countries, the domain zone changes and then there aren't any issues.

yes, aliexpress is working with .us layouts and some users can face issues with .us