I continue to see errors in shipping calculation mostly in cart with more than one item. The screenshot below is a cart, one item is free shipping selected by default, one with no shipping method selected again by default. If the buyer don't select a shipping method of the product that there is not and proceed to checkout with Paypal, there will be no error, screenshot below. The buyer can pay with the amount $37.16, the cost of the products without shipping cost. When I order the products in AliExpress, I will surely pay the shipping cost. This issue defeated the purpose of the add-on. If you can please share the code to have this 'Update" button in place, although this would not help if the buyer intentionally skip to select the shipping method in cart.
If your site is less then 500mb then install the wp migration is an very easy plugin .
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Sure no worries @Mar! I actually didn't apply custom coding via child themes though, I actually just installed the "Booster for WooCommerce" plugin in order to add the Update button for the shipping calculator in the cart page. You can find it in the plugins repository by just typing "Booster". After you install and activate it, navigate here: WooCommerce > Settings > Booster > Shipping & Orders > Shipping Calculator
Thanks for that, I will take care of it anytime now.Sure no worries @Mar! I actually didn't apply custom coding via child themes though, I actually just installed the "Booster for WooCommerce" plugin in order to add the Update button for the shipping calculator in the cart page. You can find it in the plugins repository by just typing "Booster". After you install and activate it, navigate here: WooCommerce > Settings > Booster > Shipping & Orders > Shipping Calculator
After you access the Shipping Calculator menu options, look for an option on the bottom that says "Force Block Open" and enable it, then click "Save changes" and you're all set. You'll see the Update button displaying inside the shipping calculator of your Cart page
If your site is less then 500mb then install the wp migration is an very easy plugin .
1)export your website
2) Create a subdomain
3)install wp migration
4)import the website
5)give access to alidropship team (remember to change the password before ,Because is gonna be the same like your origina domain)
6)then alidropship team can recreate the issue worry free
They must to put one new licence in the alishipping plugin (but dont worry about it they have many
If they really want to help this is the way to go!
It don't work in my site. Maybe because there is no shipping calculator in the cart page. I removed it. The shipping calculator is in the checkout page only. Thanks anyway, no big deal.
It is very clear that the builder of this add-on don't really understand the product that it built.
On a separate note, I wanted to say that explanations and efforts like mine shared on this thread to attempt find solutions and share what worked for me with the rest of the forum community is what I was actually expecting from the Alidropship team hehe!
When I worked for Hewlett Packard and Microsoft, me and the rest of the technical support teams were not allowed to just ask for permission to remote access a customer's computer the moment they contacted us to report an issue. There is a process to follow before doing that which involves asking probing questions and compiling details about the symptoms of the problem to finally determine what can be suggested in order to troubleshoot the issue. If after suggesting a series of things nothing works then yes, we would finally offer the option of taking control of the customer's computer to investigate the problem.
In summary, asking for WP login details should be seen as the last option to consider after trying to identify the root cause of a problem and finding a solution for it. This is just my humble opinion based on work experience from many years ago, hopefully the Alidropship team might consider adopting this concept since it is proven to be the best practice for all online forum communities. Nonetheless, I am happy with the Alidropship products despite there is still room for improvement and hope to see the Alidropship brand continue growing, evolving and innovating since I do see very strong potential without a doubt
As I mentioned in my previous post, it is to show that the problem is in the sites, not the add-on. So desperate, clearly the team is not capable of resolving the issues.The alidropship team first ask login credentials before anything else
Happen many times ...
Many people come in this forum showing same proplem and they ask for each one of them for login credentials, then they blame the site .
In contrary, that is not the practice here. Minor or major issue reported, the team is quick to ask for admin, even cPanel access. That is even if the same issue is reported by many users, clearly indicating that the site has nothing to do with it.
On a separate note, I wanted to say that explanations and efforts like mine shared on this thread to attempt find solutions and share what worked for me with the rest of the forum community is what I was actually expecting from the Alidropship team hehe!
When I worked for Hewlett Packard and Microsoft, me and the rest of the technical support teams were not allowed to just ask for permission to remote access a customer's computer the moment they contacted us to report an issue. There is a process to follow before doing that which involves asking probing questions and compiling details about the symptoms of the problem to finally determine what can be suggested in order to troubleshoot the issue. If after suggesting a series of things nothing works then yes, we would finally offer the option of taking control of the customer's computer to investigate the problem.
In summary, asking for WP login details should be seen as the last option to consider after trying to identify the root cause of a problem and finding a solution for it. This is just my humble opinion based on work experience from many years ago, hopefully the Alidropship team might consider adopting this concept since it is proven to be the best practice for all online forum communities. Nonetheless, I am happy with the Alidropship products despite there is still room for improvement and hope to see the Alidropship brand continue growing, evolving and innovating since I do see very strong potential without a doubt
I did it, I also restored shipping calculation in cart. However I still see this cart with more than one item. Just like my previous post, one item has no selected shipping method by default. This is the main serious concern. If the buyer proceed with checkout, not choosing shipping method intentionally to get away paying the shipping cost, it is actually possible. The amount will be carried to Paypal window without errors. Again, I will have to pay the shipping cost in AliExpress. Attention support team.
Disable your cached plugin and try again.
Yes, I have disabled cache and all plugins to rule out conflicts.
