Alishipping
- Thread starter veronica
- Start date
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- Tags
- alishipping
Hello!
Yes, it does. You can find more information about AliShipping add-on here:
https://help.alidropship.com/en/articles/3000670-alishipping
Yes, it does. You can find more information about AliShipping add-on here:
https://help.alidropship.com/en/articles/3000670-alishipping
Hello Dimitry, I hope you are ok.
I have already purchased Alishipping and I found a situation which made me feel worried.
The addon is already configured and all my products have already imported the shipping methods from each supplier, but when I was doing tests and comparisons between my online store and aliexpress I found an error.
There are certain products in aliexpress that can not been sent to Mexico (for example), so, when I try to make the purchase, there is a message saying "Can not deliver to Mexico" , so, when I try to do the purchase of the same product in my online store, even when I have already imported the shipping methods from Alishipping, it allows me to add the products to the cart and in the checkout page it shows the "shipping cost to Mexico".
Example:
This product in aliexpress (https://www.aliexpress.com/item/33010531668.html ) when I try to purchase 20 pieces and send them to Mexico it says that "Can not deliver to Mexico" and when I try to purchase the same product and same quantity from my online store as a Mexican customer, it allows me to add them to the cart and in the checkout page it says: "Free Shipping and Shipping cost: $100.80 usd", so, my question is: How can we fix or synchronize aliexpress' restrictions to my store? I mean, if a Mexican customer wants to buy a product, my store should tell him the same than my supplier in aliexpress.
Could you please help me with this?
Thank you so much and I will be waiting for your response.
Kind regards,
Veronica
I have already purchased Alishipping and I found a situation which made me feel worried.
The addon is already configured and all my products have already imported the shipping methods from each supplier, but when I was doing tests and comparisons between my online store and aliexpress I found an error.
There are certain products in aliexpress that can not been sent to Mexico (for example), so, when I try to make the purchase, there is a message saying "Can not deliver to Mexico" , so, when I try to do the purchase of the same product in my online store, even when I have already imported the shipping methods from Alishipping, it allows me to add the products to the cart and in the checkout page it shows the "shipping cost to Mexico".
Example:
This product in aliexpress (https://www.aliexpress.com/item/33010531668.html ) when I try to purchase 20 pieces and send them to Mexico it says that "Can not deliver to Mexico" and when I try to purchase the same product and same quantity from my online store as a Mexican customer, it allows me to add them to the cart and in the checkout page it says: "Free Shipping and Shipping cost: $100.80 usd", so, my question is: How can we fix or synchronize aliexpress' restrictions to my store? I mean, if a Mexican customer wants to buy a product, my store should tell him the same than my supplier in aliexpress.
Could you please help me with this?
Thank you so much and I will be waiting for your response.
Kind regards,
Veronica
Attachments
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aliexpress.png -
aliexpress 2.png -
allstoreforu.com.png
Last edited:
Mar
Moderator
The first screenshot is AliExpress window. Most likely, the product cannot be shipped to Mexico. What you see in your site is a bug. You ask help from support@alidropship.com.
Hello, I've sent you a PM, please, check.
Mar
Moderator
You have sent PM, how about other users having he same issue?
Mar
Moderator
If the good staff member responded in public, not in PM, you should not be asking for the solution now.
Mar
Moderator
That is no reason to keep your response secret. Except if you discuss personal matters, your response should be in public for other members who have similar problem to see. Better send the PM but not posting "Hello, I've sent you a PM, please, check" It is annoying to see it from a staff member.
Hello! You can send me a PM with your WP-admin access details, so we can check what might be wrong.
Mar
Moderator
The add on has a lot of issues. I was editing a product just a while ago. I notice that most, maybe all shipping methods that I deactivated, deselected are showing in the products. Have sent the issue to support, waiting for update. A lot of sites has various issues of the add-on. If it is only one site, it could be the site or the add-on. But with all these sites I saw in the forum, I believe sites has nothing to do with it. Asking for admin access is just a pretense, trying to blame the sites, trying to blame something else. This issues should be resolved once and for all. Blaming something else for the inconsistencies would not resolve it.
Hello!
We've already found out the reason of this issue, it will be fixed in the nearest AliDropship plugin update.
alishipper
New Member
That's great news. Any time frame when the new update will be available?
Could you, please, clarify your issue? Also, you can send me a PM with your WP-admin access details, so I can check what might be wrong.
hello dimitriy I am new here. pls i really need your help.. i just purchased the alishipping plugin yesterday for my aidropshipwoo store. I set it up yesterday as per instructions. but when i installed the plugin and updated shipping for all products, i couldn't find the free shipping method in the the list of shipping methods.. Also countries that a product cannot be shipped on AliExpress by the supplier can be easily done on my site, Which shouldn't be so.. I thought the new updates should have fixed this issue.. pls what can i do to rectify this problems.. thanks.
Mar
Moderator
If the setup is correct, products that cannot be shipped to a country on AliExpress cannot be ordered in your store to the same country. See this thread for better understanding: https://forum.alidropship.com/threads/shipping-conflict.15986/#post-73467
Hello! You can send me a PM with your WP-admin access details, and I will check what might be wrong.