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  1. J

    if there is no available supplier for change supplier option

    Hi Victoria, i have successfully updated the version to 1.2.3. Here is what i would do, i would manually lower the inventory stock to 1 then purchase an item more than 1. Were should the error be seen given that the newest version should "This issue with stock should be solved after update"?
  2. J

    if there is no available supplier for change supplier option

    Thanks Victoria, will do. If i may ask, what specific issue will it address related to the posted concern?
  3. J

    if there is no available supplier for change supplier option

    Christina, Alidropship plugin version 0.9.23.
  4. J

    if there is no available supplier for change supplier option

    Christina, when you say "or make a refund", does this mean that the amount of the number of products ordered will be credited to my account? Remaining stock: 30 Products ordered: 40 Amount per item x 40 = amount that will be credited to my account? Alidropship plugin will accept the payment for...
  5. J

    if there is no available supplier for change supplier option

    scenario: buyer placed an order more than the current stock of the dropshipper. To be able to handle the need for more stocks, the dropshipper needs to change the supplier (https://alidropship.com/codex/change-supplier-option/) of the product. What if there is no available supplier selling the...
  6. J

    PRODUCT STOCK QUANTITY NOT SHOWING

    Hi Ekaterina, in the perspective of some buyers/sellers, exclusive products does not necessarily mean it should apply to all products being sold right?
  7. J

    view for remaining stocks

    A screenshot of the actual scenario or any reference from Alidropship documentations will really help.
  8. J

    view for remaining stocks

    Ekaterina, how soon? you have your timelines?
  9. J

    view for remaining stocks

    Justas, the next page for that is payment page (processing my credit card details). were should the error be displayed??? can you send a sample screenshot for everyone's reference.
  10. J

    view for remaining stocks

    That is not correct. i can add as many items as i can even if the stock is insufficient. it can be added into cart and can proceed to check out. see screenshot.
  11. J

    PRODUCT STOCK QUANTITY NOT SHOWING

    Hi ekaterina, for what reason? Buyers might place orders greater than the stock we have
  12. J

    view for remaining stocks

    Why not display the remaining items for the product? It could prevent buyers from exceeding the total number of their orders
  13. J

    PRODUCT STOCK QUANTITY NOT SHOWING

    Hi Igor, i have tried to manually input a value (less than 15) in General and Inventory but still the website does not show the remaining quantity. please advise. My theme is Rembrandt fyi.
  14. J

    view for remaining stocks

    hello, for products not imported in aliexpress, would alidropship still display the items remaining? I manually placed a value in general/inventory settings under product options and from what i can see, the number of items is not displayed in the product page may it be more than 15 or less...
  15. J

    alidropship return address for defective items

    thank you guys for your comments. I do agree with Jubran for the buyer to send me a proof of shipment. In my opinion, Aliexpress immediate replacement of new products/refund upon escalation is only applicable for less expensive items, but for situations wherein the buyer order item/s worth a...
  16. J

    alidropship return address for defective items

    thanks Jubran! for those cases when they need to return the item, what should i do/track first? give the buyer a refund? or wait for the buyer to send a proof that the item was shipped back? does aliexpress provide immediate refund for those defective items that needs to be shipped back?
  17. J

    alidropship return address for defective items

    Hello alidropship support, In order for alidropship business to manage returns, we need to have a return address. what is your recommendation on this? what return address should we tell buyers in cases of damaged or incorrectly shipped items. is it our home address? please advise. thanks.
  18. J

    Issues with php7.1 and alidropship wordpress plugin

    Hello can you send to me the right plugin version for php7.1 and php7.1+ or msg me the link were i can download it
  19. J

    Issues with php7.1 and alidropship wordpress plugin

    Hello Alidropship support, Is there a separate plugin solely for php7.1 that is available for download? How can i resolve issues with the compatibility of my plugin and php7.1? Currently I am using your wordpress plugin: AliDropship ver. 0.9.20 – 24.01.2018 (current version) upon switching my...
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