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Hi guys. I've received an email from Stripe today and was wondering whether this is a standard process and you've got the same or is it just me? "We're reaching out to let you know that we've had to set a seven-calendar-day delay for paying out your funds from Stripe to your bank account. This...

Hello, I remember in the past there were guidelines on how exactly to incorporate Stripe with the plugin, but seems these are now gone from the Knowledge Base. My question in particular is related to "Secret Key". In the plugin it says: "Enter secret key from your account". Question is which...

AliDropship Team, all, Does anyone have proper WP Super Cache settings that he can share? I have installed and activated the plugin, went through some articles with recommended settings but when I run tests gzip compression still shows as NOT enabled (although I have check marked "Compress...

Hi all, In the header customization of AliDropship there is a header text (see snapshot). Normally this is something in the lines of "Free Shipping", etc. I wanted to however enter a bit longer text, but it seems when there are more characters the text gets transitioned into a second line. Is...

Hi guys, Do you know if there is a way to hide my name from the PayPal receipt that customers receive? I was able to change email (default is now my company email) also how the charge appears on the credit card statement of customer (now defaults to my company name). For merchant though I did...

As per the title, I am looking to incorporate a chat agent on my store so was wondering if there are any guidelines that I've missed out? Or would you have any other suggestions for a chat agent?

Apologies, this isnt really a technical issue, was not sure in which category exactly to post, so moderators please move if necessary. As per the title I would like to change the text in the attached snapshot (Michelangelo theme) but not sure where can I do this from?

Hello, currently with my alidropship web store I only offer PayPal as a payment and it reads: "You can pay with your credit card without creating a PayPal account" I've tried to do a test order today, however it is not really possible to pay without creating a PayPal account. It looks as if its...

Hello, Previously the Meet Our Team photos used to appear horizontally and now for some reason after the latest update they started appearing vertically which doesn't look good aesthetically (see snapshot). Anyone else having the same issue? It's interesting that on my laptop photos appear as...

Hi guys, Apart from 2CO which are not really supportive of drop shippers (especially ones that are just starting) do you know/use any other payment gateway that does not require LLC and a US residence and actually works?

Hello guys, As per the title has anyone had any success registering with 2CO recently? I've started my application with them last week and today I've received the following message: AliExpress/Drop-Shipping Agreement: We need two (2) pieces of information from you: Please provide copies of...

Is there a way to export the Sales/Traffic Reports into an excel?