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You better wait for the feedback from Alidropship. It is hard to help with not enough information. I am not even sure what PHP version your site is running now. Saying I had them drop it back to PHP 7.2 is not enough to conclude. You need to see some proof.

You submit a ticket to the host provider?

There is no 7.2 version. If you mean 7.2+ version and your site is running PHP7.2 or PHP7.3, the plugin should be compatible. If it is not working, there is another problem. The information you gave is not clear. What do you mean by "host had to drop it to 7.2"?

When you activated the plugin with its license, did you see this? If so, are you using the plugin that was activated by the license? I am puzzled by this because you are talking about the original and the woo version. Also check if the URLs are the same in the setting below.

Activating the plugin in plugin folder and activating the plugin with the license are two different things. You make it clear what you have done.

Do you mean you install both versions of the plugin? I haven't tried it and honestly I don't know what will happen. I don't even think of installing both since I know it is not possible. I understand you don't know much. You need to have some research, see the Knowledge Base link on top of this...

Honestly, I don't understand the question.

Please clarify question. If you mean alidropship, the original or the woo version, you need to install the PHP7.2+ version if your site is PHP7.2 or PHP7.3.

Please use the right terms so you can be understood. Do you mean you install and activate alidropship woo plugin? What is this Ali Plugin?

I agree, and one user even said "I don't see anything right." But for me I don't see anything wrong. Everybody is using this trust seals, and if there is one that should not be there, it is not a reason to say I don't see anything right. Yes, that is ridiculous. There are many reasons why the...

You just mentioned users are not left alone with this problem, then there is this certain technical limitation, which doesn't allow us to make it at the moment. What is it really? This "at the moment" thing could mean many years or never. Very easy to say that. It should have been known to many...

I am not sure. The issue is only known now with users having problems with buyers able to order in their store but the product cannot be delivered to their country. that I initially dismissed as something wrong with the setting. Maybe it was working back then. There were many beta testers...

Beautiful words don't work with people who don't have common sense. It hurt but they need to be told frankly, otherwise they would not learn.

I was a beta tester of the add on also and I bought one for my other website. This information was just recently. If it was there during the beta testing, I would have seen it. Of course I did not check it before I purchased thinking everything is the same. This is one way of deceiving users. If...

Yes, I saw the information and it is stupid. Does it mean that products from Russia warehouse is not AliExpress? That is crazy.

There is a thread about this, https://forum.alidropship.com/threads/alishipping.15445/page-2#post-73626. The support team promised an update to resolve this issue. Then they said this addon works only for the warehouses in china only, as if products from other warehouses are not AliExpress. It...

There is no "store not found" in the screenshot. How do the stores access aliexpress? Based on the screenshot, the domains are added in the extension. Do you mean the domains cannot login?

There is an issue with Shipping Product Aliexpress add-on. It allow buyers to place order of products although it cannot be delivered in the shipping address. This is a serious issue that is not resolved yet. The support team promised an update to resolve it, but it don't happen yet after...

The plugin just like any plugin is not perfect, but you can't ask help by just saying there are so many problems. You need to be specific.

You need to restore the browser setting to to its original defaults. Just scroll to the bottom of the setting page and click advance.