We are sorry, we were unable to successfully process this transaction.
- Thread starter Nguyen
- Start date
AdventMedia
New Member
Yup. I got this message today when testing. Can't figure out why this is happening. I have contacted support to see if they can check into it.
Last edited:
Victoria Kudryashova
Administrator
Hello , what do you have in Currencies settings? in AliDropship => General?
AdventMedia
New Member
US Dollar
Victoria Kudryashova
Administrator
Where are you from? and which PayPal have you used for payment?
AdventMedia
New Member
California. PayPal standard.
Victoria Kudryashova
Administrator
I mean if you try to pay from your own PayPal it will not work. Have you used somebody's account? or your own , which API you inserted in WP admin area?
AdventMedia
New Member
I have two accounts; personal and business. I used the API from the business account in my alidropship plugin. I made the test from the personal account.
AdventMedia
New Member
I went back and entered all the API info again and now it works. Maybe that data got wiped somehow. I initially set it up a couple of months ago and it was fine when testing PayPal, but for some reason a few days ago I started getting this error. Everything is okay now.
Direct Webstore
Well-Known Member
I have the same problem. Everything is entered correctly. Using a Paypal business account in my store ... and testing with a separate personal account. My store is in US dollars. My personal account is Australian dollars. So frustrating!
How to fix it????????
How to fix it????????
Direct Webstore
Well-Known Member
OK ... like someone else said ... turning off the "One Click Express" option allows it to work ... but the thing is ... I want the One click Express option. How do I fix it? I think it's fair enough to expect that with an $89 plugin, EVERYTHING works.
Corey Faulkerson
New Member
I had the same issue. for me. "API username" started with a capitol letter but itd did not on paypal. it mattered. now it works fine.
We are sorry, we were unable to successfully process this transaction.
How did you guy's solved this issue?
I wrote to the support team 4 emails but on the second day still without any response. Any suggestion will be appreciated
Thanks in Advance
How did you guy's solved this issue?
I wrote to the support team 4 emails but on the second day still without any response. Any suggestion will be appreciated
Thanks in Advance
Victoria Kudryashova
Administrator
Hello, PM me your email - I will clarify with support.
Victoria Kudryashova
Administrator
I clarified with the support- they sent a reply to you yesterday
Yes but that reply did not solve the problem. they redirected me to PayPal mentioning an error code i contacted PayPal 2 but nothing fruitful.
will i get a positive i mean a constructive solution to my problem if PayPal and AliDropship Both do not know how to solve the error then where should i look for the help except Paypal merchant because i already searched there.
@Victoria Kudryashova, Hi Victoria, can you please advise how to fix this "We are sorry, we were unable to successfully process this transaction" ? pay pal issue
As Direct Webstore has mentioned above, I also followed his method by turning off the "One Click Express" option and it worked. I also want the One click Express option.
Currencies settings in AliDropship => General are Default currency - USD & Default database currency - USD)
I am using AliDropship Plugin Version 1.2.2
Thanks
As Direct Webstore has mentioned above, I also followed his method by turning off the "One Click Express" option and it worked. I also want the One click Express option.
Currencies settings in AliDropship => General are Default currency - USD & Default database currency - USD)
I am using AliDropship Plugin Version 1.2.2
Thanks
James135
New Member
set up successfully paypal payment but dont try once yet. dont seem it wont work with one click express, so sad
I tried for 2 weeks to find the solution by contacting Paypal, Alidropship and some other platform nothing helped me. but then I changed the currency in my paypal account to the currency where I am living and selected the same currency in alidropship->Setting->Payment->Currency. After that everything worked perfectly for me. And works for both payment methods 'express and standard'. I hope it will solve your problem too.