We are sorry, we were unable to successfully process this transaction.

Nguyen

New Member
I am getting an error when using paypal to checkout

We are sorry, we were unable to successfully process this transaction.

Anyone experienced this ? Thank you
 

AdventMedia

New Member
Yup. I got this message today when testing. Can't figure out why this is happening. I have contacted support to see if they can check into it.
 
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AdventMedia

New Member
I have two accounts; personal and business. I used the API from the business account in my alidropship plugin. I made the test from the personal account.
 

AdventMedia

New Member
I went back and entered all the API info again and now it works. Maybe that data got wiped somehow. I initially set it up a couple of months ago and it was fine when testing PayPal, but for some reason a few days ago I started getting this error. Everything is okay now.
 

Direct Webstore

Well-Known Member
I have the same problem. Everything is entered correctly. Using a Paypal business account in my store ... and testing with a separate personal account. My store is in US dollars. My personal account is Australian dollars. So frustrating!

How to fix it????????
 

Direct Webstore

Well-Known Member
OK ... like someone else said ... turning off the "One Click Express" option allows it to work ... but the thing is ... I want the One click Express option. How do I fix it? I think it's fair enough to expect that with an $89 plugin, EVERYTHING works.
 

Riazvic

Member
We are sorry, we were unable to successfully process this transaction.
How did you guy's solved this issue?
I wrote to the support team 4 emails but on the second day still without any response. Any suggestion will be appreciated
Thanks in Advance
 

Riazvic

Member
I clarified with the support- they sent a reply to you yesterday
Yes but that reply did not solve the problem. they redirected me to PayPal mentioning an error code i contacted PayPal 2 but nothing fruitful.
will i get a positive i mean a constructive solution to my problem if PayPal and AliDropship Both do not know how to solve the error then where should i look for the help except Paypal merchant because i already searched there.
 

kumudu

Member
@Victoria Kudryashova, Hi Victoria, can you please advise how to fix this "We are sorry, we were unable to successfully process this transaction" ? pay pal issue

As Direct Webstore has mentioned above, I also followed his method by turning off the "One Click Express" option and it worked. I also want the One click Express option.

Currencies settings in AliDropship => General are Default currency - USD & Default database currency - USD)

I am using AliDropship Plugin Version 1.2.2

Thanks
 

James135

New Member
@Victoria Kudryashova, Hi Victoria, can you please advise how to fix this "We are sorry, we were unable to successfully process this transaction" ? pay pal issue

As Direct Webstore has mentioned above, I also followed his method by turning off the "One Click Express" option and it worked. I also want the One click Express option.

Currencies settings in AliDropship => General are Default currency - USD & Default database currency - USD)

I am using AliDropship Plugin Version 1.2.2

Thanks
set up successfully paypal payment but dont try once yet. dont seem it wont work with one click express, so sad :(
 

sweyin86

New Member
Hi, i got the same issue here. 'We are sorry, we were unable to successfully process this transaction'-anyone can completely solve the issue?
 

Riazvic

Member
Hi, I got the same issue here. 'We are sorry, we were unable to successfully process this transaction'-anyone can completely solve the issue?
I tried for 2 weeks to find the solution by contacting Paypal, Alidropship and some other platform nothing helped me. but then I changed the currency in my paypal account to the currency where I am living and selected the same currency in alidropship->Setting->Payment->Currency. After that everything worked perfectly for me. And works for both payment methods 'express and standard'. I hope it will solve your problem too.
 
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