Success stolen by greed.

Stuart Gibson

Stuart Gibson

Active Member
@Yaros is there any way to find out what the customers i.p address is when they place an order? This could help a lot towards fruad prevention. And resolution
 
H

harishjni

New Member
permanent solution will be implementing maxmind or any type of antifraud service @Yaros please make this priority so your customer can run their store with peace and this will be USP of your product
 
Stuart Gibson

Stuart Gibson

Active Member
Hello everyone.
I thought I would give you a bit of an update on the situation I was placed in thanks to the fraudulent transactions on my site.

The first dispute which was for £297 +stripe charges making it £312 was up for review and to have a decision made by 12th of June.
On the 11th of June I had an email from stripe, which at first glance my heart almost skipped a beat.

Upon opening the email it said.
A decision has been made on a dispute in your favorites.

So thankfully by submitting all information that the customers bank required I finally got my money back. Which was a blessing as I have a baby due in 5 weeks.

Thanks for all your kind words everyone. I will post another update at the end of July about the second dispute
 
hans23

hans23

New Member
good to hear Stuart!
Stuart Gibson said:
Hello everyone.
I thought I would give you a bit of an update on the situation I was placed in thanks to the fraudulent transactions on my site.

The first dispute which was for £297 +stripe charges making it £312 was up for review and to have a decision made by 12th of June.
On the 11th of June I had an email from stripe, which at first glance my heart almost skipped a beat.

Upon opening the email it said.
A decision has been made on a dispute in your favorites.

So thankfully by submitting all information that the customers bank required I finally got my money back. Which was a blessing as I have a baby due in 5 weeks.

Thanks for all your kind words everyone. I will post another update at the end of July about the second dispute
Click to expand...
 
Stuart Gibson

Stuart Gibson

Active Member
Hello everyone.
The end is in sight for this. I received an email saying that the second dispute has been resolved in my favour, I am just waiting on the money coming to my bank.
This has not stopped me dropshipping as I am just opening my 3rd store this weekend, it will be a mix between dropshipping, reviews and affiliate marketing.
I'm really excited for the future.

Good luck everyone and thank you for the kind words
 
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