Need a little bit of help...

yes

Member
Hey Guys,

I just opened a store and still busy to configure somethings. here are the follow issues:

Mailgun doesn't work properly, i can send test emails but i dont receive any... i struggle this for some days
here are the settings:
http://prntscr.com/hc0wfa

The other issue is the subscribe form:
i use mailchimp as subscribe form with single opt-in but i am not happy with the design
I just wan tthe standard design that comes with the theme see the follow:
http://prntscr.com/hc0wrz


I hope you guys can help me, feel free to contact me trough pm also.

Thank you a lot.
 

jubran

Active Member
Hi

As for mailgun, it's either no connectivity with your domain or overall settings or your account isn't activated. I suggest that you go again over the guide exactly as shown in the guidelines and see what you've missed.

As for the design, it's just a matter of CSS. If you don't know CSS then find a freelancer and pay him $5 to code a beautiful one for you but it's really easy to do if you are willing to learn it.

If you need other help, let me know :)
 
I use google business email which is 2 Euro per month. Use postman smtp plugin to send all transaction email and linked the same with mailchimp for promotions and campaigns.
 

yes

Member
still busy with mailgun...i hope someone can help me with after 2 weeks fighthing with it. the: mxa records doesnt want to be active...
 

Direct Webstore

Well-Known Member
still busy with mailgun...i hope someone can help me with after 2 weeks fighthing with it. the: mxa records doesnt want to be active...
Just troubleshooting here...

1. Have you recently moved your domain name to a new host?
2. What do you have in the "Hostname" field of the MX record? Your email name? ("xxxx") or "@". It should be just "@"

Apart from that ... it's hard to help with a problem when the only info is "I have a problem" ... Have you contacted support at your domain host? How about Mailgun support?

:)
 

tototexas

Member
I got this problem as well....
as have to add some dns setting, try 3 times but nothing... looks like mailgun doesn't see it...
 

yes

Member
thank you for the reply. yes i already tried mailgun but its active so they cant nothing. It's on my cause its true, cause they cant control my " control panel "
http://prntscr.com/hhtpdf

but everything is already set done in the control panel...

Update:
everything is active still i get the follow error:
Error: Bad Request { "message": "Free accounts are for test purposes only. Please upgrade or add the address to authorized recipients in Account Settings." }
 
Last edited:

yes

Member
thank you for the reply. yes i already tried mailgun but its active so they cant nothing. It's on my cause its true, cause they cant control my " control panel "
http://prntscr.com/hhtpdf

but everything is already set done in the control panel...

Update:
everything is active still i get the follow error:
Error: Bad Request { "message": "Free accounts are for test purposes only. Please upgrade or add the address to authorized recipients in Account Settings." }
I got it fixed. If anyone need a help with it give me a pm.
 
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