Trust me, don't use those tools, they're not reliable.
Interserver is cheaper and based on reviews on Trust Pilot, they're pretty consistent.
Compared to your 'Response Times' in https://www.bitcatcha.com/, my site in InterServer is far better than yours in SiteGround, and that is in every location.Could you please and @Direct Webstore run this TTFB test and report back?
https://www.bitcatcha.com/
The 0.5s score on the photo above doesn't seem that promising.
Here is mine on siteground shared middle plan (US Server) :
Definitely there is a lot of advantage on InterServer especially when compared to SiteGround. My sites were with SiteGround in the past. I have a long post about it here. Among others, one important advantage is the unlimited resource usage. I know there is no such thing as unlimited resource usage, but InterServer's limits are so high that they consider it unlimited. If my disk usage and database size today is with SiteGround, I am sure my site has been suspended or cancelled. SiteGround is dead serious about resource usage limit, they treat it like life and death. Once you hit it, they will not hesitate to implement actions. It is the only host provider with a very low database size limit and another limit in database table. So, even if your database size is within the limit, if one of your database tables hit the limit, you have to upgrade again. That is pretty weird. That is what we call greed.
To avail of the Black Friday sale up to Dec. 2, please follow this link: https://www.interserver.net/webhosting/black-friday-2020.html?id=502444. Actually it is the same, just that the other link is up to Nov. 30 only.
Have you requested migration yet? If you are using cPanel, migration will be easier. When my site was migrated, they were having a hard time because I was not using cPanel then, but they managed. Normally, you will give them access to your cPanel and they will take care of everything, including creating of full cPanel backup necessary for migration.
Sorry about that. There were a number of sites migrated to InterServer in the Black Friday sale, apparently migrations were successful. I am really wondering why your case is different, and knowing that it is the second request. I just submitted a ticket to support, asking explanation about your case. Please, let's wait for the update of the ticket.
I got the update of the ticket: "That is correct - We do support for free cPanel/DA to cPanel migration if the request is from a customer outside Interserver and has a new Black Friday 2020 hosting registered with us. For those customers who are already with us under a shared hosting platform and orders new Black Friday 2020 hosting offer - Unfortunately we do not support for such migration requests and this is a confirmed response."
I don't know what was your history with InterServer, but you were able to upload files to their server. This confirm that you already have an account with them. This make you not eligible to the sale and any of their promo, that is what they explained. Bottom line is, InterServer promo is for first time accounts only. Of course you can move your site if you really want to, but you have to get in touch with them. Apparently you did but I don't know if doing it yourself is their advice.
Bro i sent you private message the way for you to do it.
Παρακαλώ φίλε!
If you haven't done so, avail of their default mail delivery program "Mail Channels". No more hassle of third party mail program setup. Simply use their Server Hostname and you are covered and good to go. Your emails will never land in Spam folders.
I noticed some issue i be honest...
