License problem

AKC

New Member
Just got the same problem. Everything was working fine but when I add "www." to the "Site Address (URL)" from the Main General Settings, the License Key won't work. I need to remove "www." for it to work. Please advise @Yaros @Victoria Kudryashova
 
Last edited:

fabiophp

New Member
Hello,

I just purchased the plugin, entered my license key, I keep a message saying the license is valid, return to dashboard.
But what ever I click, it redirects me back to the license page.


I doesnt even allow me to go to my product page
 

Christina

Administrator
Hello,

I just purchased the plugin, entered my license key, I keep a message saying the license is valid, return to dashboard.
But what ever I click, it redirects me back to the license page.


I doesnt even allow me to go to my product page


Hello, fabiophp!

Please make sure that ionCube Loader is installed https://alidropship.com/codex/6-install-ioncube-loader-hosting/ .
If the problem remains, send me in a PM your domain name and WP access details to figure the issue out. Thank you.
 

Yaros

Moderator
Staff member
Hello,

I just purchased the plugin, entered my license key, I keep a message saying the license is valid, return to dashboard.
But what ever I click, it redirects me back to the license page.


I doesnt even allow me to go to my product page
can you see any errors on the dashboard?

The most common reason why your license key cannot be activated is domain name discrepancy. It can take place after SSL certificate has been installed on your website. Go to Dashboard => Settings => General to make sure your WordPress Address (URL) and Site Address (URL) are the same as your domain name. Change ‘http’ to ‘https’ in these fields if your domain name contains https.
 

zunairjawaid

New Member
can you see any errors on the dashboard?

The most common reason why your license key cannot be activated is domain name discrepancy. It can take place after SSL certificate has been installed on your website. Go to Dashboard => Settings => General to make sure your WordPress Address (URL) and Site Address (URL) are the same as your domain name. Change ‘http’ to ‘https’ in these fields if your domain name contains https.


hi i have a similar issue, my URL and site address are also same and using https. however i still am unable to view products.
 

harishsorate

New Member
I have a similar issue, my URL and site address are also same and using https. however i still am unable to go to different AliDropShip Woo menus and settings. Every time it is showing me the Licence page. I have already activated it.
 

Victoria Kudryashova

Administrator
Hi Victoria,

I earlier faced IonCube Loader error but SiteGround Support had resolved it. My Licence is also fine. I have checked the General settings and site address is starting with https: only.

Might be some other issue. Please, check

Harish
Please PM me your WP login credentials - I will check
 

MisterMench

New Member
Hello,

I just purchased the plugin, entered my license key, I keep a message saying the license is valid, return to dashboard.
But what ever I click, it redirects me back to the license page.

I know it's been a long time since the original post was up but I've got the same problem and can't seem to find a solution. support dosen't answers. Can someone help out?
 

Mar

Moderator
I know it's been a long time since the original post was up but I've got the same problem and can't seem to find a solution. support dosen't answers. Can someone help out?
Have you tried @Yaros response in this thread? "Go to Dashboard => Settings => General to make sure your WordPress Address (URL) and Site Address (URL) are the same as your domain name. Change ‘http’ to ‘https’ in these fields if your domain name contains https."
 

Wiko

New Member
acabo de comprar el complemento, ingrese mi clave de licencia, mantengo un mensaje que dice que la licencia es válida, regreso al tablero.
Pero cada vez que hago clic, me redirige a la página de licencia
 

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