Licence Says Wrong Data

[DaveNL]

So I wanted to create a new store and i had a clone with everything done, so I installed the clone and the license was refused, now i thought it was the clone and i have reseted the wordpress back to the basics settings no plugins no nothing and still i get the message "wrong data" i have contacted support but i never heard back from them

Please advice

Dave

 

[DaveNL]

None that can help me out here ?

I have been waiting three days now

 

[Yaros]

So I wanted to create a new store and i had a clone with everything done, so I installed the clone and the license was refused, now i thought it was the clone and i have reseted the wordpress back to the basics settings no plugins no nothing and still i get the message "wrong data" i have contacted support but i never heard back from them

Please advice

Dave

Did you install it on another domain?

 

[DaveNL]

I asked for the old licence to be reset, got an email that it was and then i started it install it on a new domain and first it it shower the message valid go to dashboard but nothing happened, so i resetted the wordpress clone and now i get wrong data message.

Does it need to be reset again?

 

[Yaros]

Yes, PM your key and I will reset it.

 

[DaveNL]

dropping PM right now

 

[Lenuel Camasis]

I also encountered the same problem after migrating my website from ipage to siteground. I emailed support and it is taking too long for them to respond. I badly need help

 

[Victoria Kudryashova]

I also encountered the same problem after migrating my website from ipage to siteground. I emailed support and it is taking too long for them to respond. I badly need help

You can PM me your license, I will reset it.

 

[Lenuel Camasis]

You can PM me your license, I will reset it.

Thank you for the response. I was able to fix it with the help of my web host support.