Can't download trackings

#2
Same. Aliexpress changed policy so the chrome extension was updated on 15th July. From that date I cannot get trackings anymore.
What I tried: Reinstalled extension, updated plugin, cleared cache on browser and website.
 
#7
Same can not download tracking , can not download images in import list, have aslo a bug with cart for currency in Aliexpress
I think Alidropship is going down and Shopmaster is going up now, I really think about leaving alidropship.
 

the_lyall

Active Member
#10
That costs $19.90 a month (for the mid package) and looking at the community support page they also have issues. Nothing is perfect. I think this particular issue will have been caused by an update at AliExpress so I would be surprised if they don't have the same problem soon.
 
#11
Tagging @Yaros here - I think we need a quick solution to this @Dimitriy Strekalov

The tracking numbers are no longer being pulled correctly in woocommerce and are returning as "undefined"

Also the auto-fulfilling function is not working as well. Please kindly fix as soon as possible!
 

the_lyall

Active Member
#13
I've still not had any of the order auto-filling issues that are being reported, but I've already mentioned Yaros in an earlier comment for an update on the tracking issue.
 

Yaros

Moderator
Staff member
#14
Tagging @Yaros here - I think we need a quick solution to this @Dimitriy Strekalov

The tracking numbers are no longer being pulled correctly in woocommerce and are returning as "undefined"

Also the auto-fulfilling function is not working as well. Please kindly fix as soon as possible!
AliExpress is A/B testing a new interface where we are collecting trackings, waiting for them once they come to the final version.
 

Yaros

Moderator
Staff member
#17
@Yaros Any news on this? Literally the plugin is useless if we can't use this function. We have a lot of manual work to do instead of just one click.
Could you pm your wp-admin access to check? And we will also need a screenshot of the order tracking page on your AliExpress account.
 
#18
Yes tracking numbers are not getting imported. I had to do it manually which takes a lot of times. Not only that, when you manually add tracking numbers onto the orders, you get "Undefined" under tracking number. I am starting to worry if my customers will receive an email for product shipped and a tracking number that says "Undefined".
 

the_lyall

Active Member
#20
Yes tracking numbers are not getting imported. I had to do it manually which takes a lot of times. Not only that, when you manually add tracking numbers onto the orders, you get "Undefined" under tracking number. I am starting to worry if my customers will receive an email for product shipped and a tracking number that says "Undefined".
You can check what the customers are receiving by installing WP Mail Log plugin (free) - you can view all the emails that are sent from the site under Tools > WP Mail Log.
 
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