Cannot select product options on website anymore

[Teno]

Hi guys,

I was checking a few products images this morning, and couldn't click on any variant of any product directly on my website. Here's an example, where I cannot click on the options (nothing happens). Any idea what might be causing this ?
Only thing I modified between today and yesterday (it was working) is updates (alidropship, wordfence), and add this bit of code into cpanel to allow mailchimp pop up form :

jQuery.getScript("/wp-includes/js/jquery/jquery.js")
.done(function() {
})​

Thank you !

 

[Victoria Kudryashova]

Hi guys,

I was checking a few products images this morning, and couldn't click on any variant of any product directly on my website. Here's an example, where I cannot click on the options (nothing happens). Any idea what might be causing this ?
Only thing I modified between today and yesterday (it was working) is updates (alidropship, wordfence), and add this bit of code into cpanel to allow mailchimp pop up form :



Thank you !

you can try to paste this pop-up in Customization -> Footer and check again

 

[Teno]

Thank you Victoria it has worked.

 

[£ugenius360]

you can try to paste this pop-up in Customization -> Footer and check again

Hi

I recently imported products into my wordpress site using the Alidrophip plugin. Everything is ok apart from the product image does not change when you select a variation. So for example if the main product was red, when you select 'blue' the image does not change.

I am using the Health Coach Theme.

Is this something you can help with?

I have attached screenshots.

Thank you look forward to your response

 

[Ian Chen]

Same situation here, variant color do not change and not being able to be selected. What's the solution?

 

[Ian Chen]

I can't even add anything to cart =(

 

[Victoria Kudryashova]

Hi

I recently imported products into my wordpress site using the Alidrophip plugin. Everything is ok apart from the product image does not change when you select a variation. So for example if the main product was red, when you select 'blue' the image does not change.

I am using the Health Coach Theme.

Is this something you can help with?

I have attached screenshots.

Thank you look forward to your response

Same situation here, variant color do not change and not being able to be selected. What's the solution?

If you updated your WordPress and WooCommerce to the latest versions - you can't do anything. It should be fixed by WooCommerce.

 

[ibrendan]

I have the same problem using Michelangelo theme. I disabled all plugins and cleared cache and tested on multiple devices. If I try to select product variant in shop page nothing happens.

Also noticed on your demo site here:
http://michelangelo.alidropship.com...-mi4i-mi4c-mi5-max-redmi-2-3-3s-note-2-3-pro/

 

[Ekaterina Sayapina]

I have the same problem using Michelangelo theme. I disabled all plugins and cleared cache and tested on multiple devices. If I try to select product variant in shop page nothing happens.

Also noticed on your demo site here:
http://michelangelo.alidropship.com...-mi4i-mi4c-mi5-max-redmi-2-3-3s-note-2-3-pro/

Our dcvelopers are looking into the issue at the moment, it will be fixed shortly. Thank you for understanding.

 

[ibrendan]

Hi Ekaterina,

I just got the updat and the issue has been fixed.

AMAZING!

Thanks a bunch!

 

[conor]

I also have the same problem Please check my thread for more information

 

[Victoria Kudryashova]

I also have the same problem Please check my thread for more information

Hello, what theme do you use?

 

[conor]

Hello, what theme do you use?

I use rembrandt

 

[Ekaterina Sayapina]

I use rembrandt

Please make sure you have the latest version of the theme installed. Yesterday we released the themes update which should have fixed the issue. Please let me know if the issue persists.

 

[conor]

Yeah i'm on the latest update I just checked

 

[Ekaterina Sayapina]

Yeah i'm on the latest update I just checked

Please send me your WP credentials, we'll check what might be wrong.

 

[conor]

Please send me your WP credentials, we'll check what might be wrong.

Hi, This has been resolved by Yaros the plugin hummingbird was stopping it. Incase anyone has this problem.