Admitad Cashback Not Working

#1
Since early this month, the Aliexpress orders I am making via Alidropship Woo plugin are not being picked up by Admitad.

I lodged this with Admitad and they said it was an issue with Alidropship.

I have checked my affiliate URL and all is correct.

Can someone please assist?
 
#5
We did not make any changes with EPN/Admitad cashback system integration. What kind of issues do you have? Did it stop working?
The Admitad/EPN cashback is not showing up after transactions are made on AliExpress. You could try this for yourself by making live purchases with the affiliate link in the Alidropship Woo plugin. The live transactions do not register on Admitad or EPN. This issue has been occurring for about a week now
 
#9
Clearly there is an issue here due to multiple reports - what is your response? This feature is not working for many of your users and now Teknotiq is claiming the ID is being attributed to another publisher which is really concerning, are you scamming your own users?
 
#10
I've manually placed an order using my Admitad affiliate URL (without your plugin) and successfully received the commission. So the problem lies with your plugin.
 

Yaros

Administrator
Staff member
#11
if your affiliate link is placed, all commissions should appear on your account, we will check it with developers on Monday. Could you PM me links to these products on AliExpress you did not get commission for? You don't get cash back for all your orders or only for some of them?
 

Mar

Moderator
#12
if your affiliate link is placed, all commissions should appear on your account, we will check it with developers on Monday. Could you PM me links to these products on AliExpress you did not get commission for? You don't get cash back for all your orders or only for some of them?
This should be resolved for everybody. I used to receive this commission in the past, not anymore now.
 

Yaros

Administrator
Staff member
#13
This should be resolved for everybody. I used to receive this commission in the past, not anymore now.
Mar, are you using EPN or Admitad? Do you have all your orders without commission now? btw according to my information AliExpress affiliate department is displeased with the fact that dropshippers get affiliate commission and they are taking (or going to take) measures.
 

Mar

Moderator
#14
Mar, are you using EPN or Admitad? Do you have all your orders without commission now? btw according to my information AliExpress affiliate department is displeased with the fact that dropshippers get affiliate commission and they are taking (or going to take) measures.
I am using EPN. I am not getting commissions now. Just discovered it when I saw this posts about affiliate. What are this measures?
 
#17
We did not get cashback for all orders for more then a months time...

Lastest Recieved Cashback is at 15.05.2019 45 days ago...

So we had manyu many orders at this time...
 
#18
if your affiliate link is placed, all commissions should appear on your account, we will check it with developers on Monday. Could you PM me links to these products on AliExpress you did not get commission for? You don't get cash back for all your orders or only for some of them?
There are more than 20+ products. It's occuring for every product for every order made with Alidropship. Why don't you just simply test yourself and you'll see?

No idea, I was just informed that it is against Aliexpress affiliate rules and they are going to take measures.
That's kind of irrelevant, if something happens on Aliexpress' end its out of our control. Right now we want to know why our commissions are going to another Admitad ID?
 
#19
New update on the Woo plugin 1.5.6. Patch notes says:
  • Cashback system fix
Code:
https://forum.alidropship.com/threads/alidropship-woo-plugin-ver-1-5-6-update.14373/
Lets test this update :)
 

Yaros

Administrator
Staff member
#20
There are more than 20+ products. It's occuring for every product for every order made with Alidropship. Why don't you just simply test yourself and you'll see?



That's kind of irrelevant, if something happens on Aliexpress' end its out of our control. Right now we want to know why our commissions are going to another Admitad ID?
We don't use Admitad, we are using EPN, our transactions come with affiliate commission, but not all of them. Please update the plugin to the recent version and check once again. We added additional triggers.
 
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