Abandoned cart add-on bugs

Ryan

Active Member
#1
Images will show what's wrong. See below.

Image 1. Abandoned cart email template.
2019-09-09 09_33_07-Window.jpg


Image 2.

2019-09-09 09_33_18-Window.jpg

Image 3.

2019-09-09 09_36_29-Window.jpg

Image 4.

2019-09-09 09_33_31-Window.jpg

Long-time ago I thought why my abandoned cart emails don't work too good but I never tested why. So now I tested and as you see there are a few bugs.

Would be great if you could fix this and test yourself. I really want to increase the abandoned cart recovery rate. @Yaros @Victoria Kudryashova @Dimitriy Strekalov
 

Ryan

Active Member
#2
Yeah, and sometimes it sends one email, sometimes 2, sometimes 3 and 4. I have set-up 4 emails. And I got only 2. Will test again. Would love to see other's experience.
 
#9
Yeah, and sometimes it sends one email, sometimes 2, sometimes 3 and 4. I have set-up 4 emails. And I got only 2. Will test again. Would love to see other's experience.
For me, it seems like it sends emails randomly, usually, the first one is ignored or sent just after the second one. Sometimes all are sent, I havent discovered the pattern yet.

Have you had any luck fixing this?
 
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