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  1. Benoit

    Tracking Orders

    Thank you, but the customer received it even though the tracking was not working.
  2. Benoit

    Shipping Tracking Number & Mandrill | How to add it automatically?

    Hello Nadeem, You can manage to add the tracking automatically with Woocommerce>Order and click on the order. Then click on "get tracking ID" or you can add the tracking ID manually. It's easy.
  3. Benoit

    Tracking Orders

    I did track there, but there is no update sine the 20th of March! It's so frustrating.
  4. Benoit

    Tracking Orders - Problem

    Hi guys, I am having issue tracking my order. It's been 10 days that USPS says: "Your package is on its way to a USPS facility." However, on 2018-03-20, 17Net said: Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece...
  5. Benoit

    Tracking Orders

    Hi guys, I am having issue tracking my order. It's been 10 days that USPS says: "Your package is on its way to a USPS facility." However, on 2018-03-20, 17Net said: Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece...
  6. Benoit

    Tracking Orders Outside China

    Hi guys, I am using 17net to track my order at the moment. The only problem, it seems it does not track as soon as the package is en route to the destination country. How do you guys track the order once the parcel left China? Thank you for your help. Ben
  7. Benoit

    One order of 4 items - 3 different suppliers

    Thank for your help @Andre M
  8. Benoit

    One order of 4 items - 3 different suppliers

    Hi @Andre M , I don't do automated email sent as I am using Alidropship Woo - the status of the order is not changed automatically when the order has shipped. Do you know how to do that manually within an order? I mean adding three tracking code in one email - doing that manually how can we...
  9. Benoit

    One order of 4 items - 3 different suppliers

    Thank you @Andre M Is there a way I can put the three different tracking code in one email for "Your order has shipped" confirmation email? Thank you for your help
  10. Benoit

    One order of 4 items - 3 different suppliers

    Hi guys, How do you handle when a customer order 4 items from 3 different suppliers? Are you sending them 3 tracking codes? How to do you manage that with Alidropship? If @Yaros or @Victoria Kudryashova could answer - I'd really appreciate. Thanks in advance. Ben
  11. Benoit

    Customer Order - Different suppliers from AliExpress

    Hi guys, How do you handle when a customer order 4 items from 3 different suppliers? Are you sending them 3 tracking codes? How to do you manage that with Alidropship? Regards, Ben
  12. Benoit

    Alidropship won't import any product | "200"

    It works!!! Thank you so much Victoria :) You are the best!
  13. Benoit

    Alidropship won't import any product | "200"

    Hi @Victoria Kudryashova , I just updated to the latest Alidropship Woo version: AliDropship Woo is a WordPress plugin created for import AliExpress product to Woo Shop Version 0.8.3.1 I still can't import products... Regards, Ben
  14. Benoit

    Product not being updated (stock) - huge issue

    Hi @Victoria Kudryashova , I just updated to the latest Alidropship Woo version: AliDropship Woo is a WordPress plugin created for import AliExpress product to Woo Shop Version 0.8.3.1 But nothing has changed. I still can't import product, and stock level are not updated...
  15. Benoit

    Products update don't work properly

    Thanks Daniel. I am stuck now... I hope they will solve the problem very soon.
  16. Benoit

    Alidropship won't import any product | "200"

    Hello Alidropship, I don't know what happened, I can't import any product. Please look at the two pictures attached. When I try to import, there is "200" appearing next to Alidropship, when I am in Aliexpress... I have to imports around 50 products this weekend. Any chance you can help solve...
  17. Benoit

    Product not being updated (stock) - huge issue

    Hello @Victoria Kudryashova , Thank very much for your prompt reply. As I wrote, in my previous message, it was not set up properly. However, even though the products go to Draft, it still shows some large amount of stocks available. Is there a way that I can see the "real" stock level...
  18. Benoit

    Product not being updated (stock) - huge issue

    Hello Alidropship team, Actually I realized the "auto update" was not enabled - so it's my fault. Sorry about that. Now, I can see some of the items going to "Draft" area in WooCommerce. However, it still shows some huge amount of stocks (cf. Picture attached). Do you know why? What should I...
  19. Benoit

    Product not being updated (stock) - huge issue

    Hello AliDropship team, I have a huge issue, Alidropship Woo is not updating my products - based on stock level. It shows that my products still have stock (1,600 units!), but the Aliexpress stores aren't there anymore. As a consequence, the products are available to my customers, they placed...
  20. Benoit

    Products update don't work properly

    What was the issue then?
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