Tracking Orders

[Benoit]

Hi guys,

I am having issue tracking my order.

It's been 10 days that USPS says: "Your package is on its way to a USPS facility." However, on 2018-03-20, 17Net said:
Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece.

What's going on? Was it shipped to the US? Is there anyway I can track this shipment in details?

Thanks in advance for your help!!

Ben

 

[Alisa]

you can https://www.17track.net/en
to tracking details.

 

[Benoit]

I did track there, but there is no update sine the 20th of March! It's so frustrating.

 

[Alisa]

give me the tracking number.
I would try to help.

 

[Benoit]

give me the tracking number.
I would try to help.

Thank you, but the customer received it even though the tracking was not working.