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Hi there! I am sorry for the issue you have faced with. Please contact us through support@alidropship.com and provide your WP access details. We will check what might be wrong and resolve your issue. Best regards, Volodya

Hi there, Thank you for contacting us! I'm assuming that you have the AliDropship plugin. If you'd like to import products from the AliDropship Database > please refer to this simple guide here. If you want to import directly from AliExpress > please check this guide. Best regards, Volodya

Hi there! Thank you for contacting us. It seems that the AliDropship Google Chrome extension can't find any alternative products to those you've chosen. For example, I can see alternatives for this random product here: www.aliexpress.com/item/1005001857141804 Please use the provided link and...

Hi there! Do you mean the split through the attribute? No, currently it can only be done through variations. Best regards, Volodya

Hi there! Thank you for contacting us. The suggestion about the email notification in regards to the order being successfully delivered - has been transferred over to the developers. Currently, we are checking if it's possible to implement it in our AliDropship plugin. Best regards, Volodya

Hi there! Thank you for contacting us. It is mentioned that after the Split of the variation (for AliDropship Woo + WooCommerce), it is required to make the update. It's not an issue. You can check it out in our article here...

Hi there! I believe the issue has been resolved with my latest response sent to your email. Best regards, Volodya

Hi there! I'd recommend you contact the developers of the plugin to find out if you mean to automatically sync the tracking number. Otherwise, you should be able to add the tracking number as soon as you get it with the AliDropship Woo plugin: https://prnt.sc/1qwmtfe Best regards, Volodya

Thank you for the clarification! Unfortunately, there is no way to remove selected variations in bulk (you can delete all the variations, though / or one by one). That is the functionality of the WooCommerce plugin, not Alidropship Woo. I can only offer you to check other 3rd party solutions...

Hi there, Thank you for contacting us! Indeed, if you use the Alidropship Woo plugin, we recommend using a tracking plugin for WooCommerce such as Aftership. I believe all the listed points are provided by them. Best regards, Volodya

Hi there, Thank you for contacting us! I'm assuming you are referring to variations and not to attributes. Yes, you can remove the unnecessary variations from the product. Could you please clarify which version of the AliDropship plugin are you using: is it Original or Woo? Best regards, Volodya

Hi there! I am sorry for the issue you have faced with. Please contact us through support@alidropship.com and provide your WP access details. We will check what might be wrong and resolve your issue. Best regards, Volodya

Hi there! I am sorry for the issue you have faced with. Please contact us through support@alidropship.com and provide your WP access details. We will check what might be wrong and resolve your issue. Best regards, Volodya

Yes, I would recommend not to add new attributes to the products which have been imported directly from AliExpress. For example, a simple update/reset of the product (for example, the supplier has added new attributes from his side) > will default your product and make it just like the product...

Hi there, Chris! We will consider this option, thank you. Best regards, Volodya

Hi there! Could you please clarify, what kind of shipping notices are you receiving? Could you share an example, please? Best regards, Volodya

Hi there, Thank you for contacting us. Could you please clarify if you want to add the attributes to your own products, or to the products which have been imported directly from AliExpress? I'd also recommend you to check this article (you will need to scroll down up to the end, until the...

Hi there, If you are using the Original version of the AliDropship plugin, you can refer to this article > https://help.alidropship.com/en/articles/2245551-subscription-form-setup?location=conversation Similarly, you will be able to use the MailChimp service for collecting your subscribers'...

Hi there! I am sorry for the issue you have faced with. Please contact us through support@alidropship.com and provide your WP access details. We will check what might be wrong and resolve your issue. Best regards, Volodya

Hi there, I'm assuming your Auto Update feature of the plugin is disabled, correct? Please clarify. If it is disabled, I'd recommend you enable it first. You can do that by going to AliDropship (Woo) > Settings > Updates > Turn on the toggle > Save Changes: https://prnt.sc/1dm12io Then you...