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  1. Volodya Alexanyan

    BUG: Unable to fill address details automatically

    Hi there! You should have been authorized in the extension after that, yes. I am sorry for the issue you have faced with. Could you please PM me with the access details to your WordPress admin area? I'll check what's wrong. Best regards, Volodya
  2. Volodya Alexanyan

    Your cart is empty

    Hi there, I am sorry for the issue you've faced with. If you are using AliDropship Original Plugin, please, check your shipping settings and enable your default shipping: https://prnt.sc/19han6z That should resolve it. Best regards, Volodya
  3. Volodya Alexanyan

    Translate the plugin to Dutch

    Hi there! We have a special platform for translation where you can translate the plugin and theme. Then it can be added to your site. Please, send me in a PM your e-mail and I will create an account in Glotpress for you. Best regards, Volodya
  4. Volodya Alexanyan

    Fulfilment problem

    Hi there! Please contact us through support@alidropship.com and provide your WP access details & Order id or link. We will check what might be wrong and resolve your issue. It is possible that your email has not been received, hence I'd recommend you to resend the details. Best regards.
  5. Volodya Alexanyan

    Product edit - video URL link

    Hi there! As you've edited the videos, the only option here is to upload them to your store's Media Library and use them from there. Unfortunately, Youtube or Cloud are not acceptable. Only mp4 from AliExpress or your own videos, which have been added to your server. Best regards.
  6. Volodya Alexanyan

    Prices in the front-end doesn't match with the variation prices

    Hi there, Could you please pm me with the login credentials for your WP admin area to check what might be wrong?
  7. Volodya Alexanyan

    Images on single product page are not showing, and sometimes shows very small

    Hi there! Please contact us through support@alidropship.com and provide your WP access details. We will check what might be wrong and resolve your issue.
  8. Volodya Alexanyan

    Images on single product page are not showing, and sometimes shows very small

    Hi there! Could you please contact us through support@alidropship.com and provide your WP access details? We will check what might be wrong and resolve your issue.
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