Search results

Has anyone else noticed products that were once available for free return are no longer listed as such? I've checked with the sellers and from their side, the items are still listed as free returns. I notice this is only for specific locations i.e. some countries in the EU and for...

Hi Gregory, Sorry for the delayed response. Very strange. It seems like the product page has reverted back to the original form. I noticed an updated look in the item pages on AliExpress and thought it was causing problems with importing products, as well as updating products. That look seems...

Due to the products page update on the AliExpress website, the plugin is no longer working. You cannot import products or update products you already have in your store. It's like the the plugin won't sync or communicate with AliExpress anymore and no information can be pulled from AliExpress...

Hi Chris, The margins are skewed and it the information is not displayed in a uniform pattern. It just looks a mess. This was not the case before, so I wonder what the developers have changed. I'm trying to contact support to see what they say.

I don't know what the developers are doing, but the layout of the tracking page is now a mess. What's going on?

Hi George, Thanks for the reply. This is a great shame. I was told many times over the months that the problem would be fixed and now it won't be. I've been trying to research available alternatives, but there doesn't seem to be any available. Are there any you can solidly recommend? I also...

I see you haven't had a reply to this. It would be great to have some sort of update or timeframe from AliDropship as to when the invoicing problem will be fixed. It has been many months now and it doesn't look like the problem will be fixed. Are there any good alternative plugins available...

Thanks for the response. This effectively means that there's not going to be a fix. For many of us, being able to produce invoices of the AliExpress purchases we make is essential. What alternatives can you suggest to the Invoice Generator?

Is there any update on the Invoice Generator situation? It's been mentioned that you need to wait until AliExpress finish modifying their front end so you can complete the fix. How will you know when this will be?

I'm still waiting on a response. It's been over 2 months now and accounts need to be submitted. It would be great to have an official response from the Support team about when the feature will work again. This is getting a little worrying.

Hi Guys, The Invoice Generator that works through the AD extension on AliExpress has been down for weeks, as some of you may be aware. The issue has been raised with Support and they've been saying that the fix is still in development. They've been unable to provide an ETA as to when there...

Hi George, Thanks for the reply. I'm using this new update already. Through it, I've noticed that the tracking problem is only partially fixed. Before AliExpress updated their site, tracking would sync with WooCommerce automatically as soon as you opened the order in AliExpress. Now you have...

Yeah, I did so some weeks back. I'm yet to see any progress on it, hence why I thought it best to ask for an update.

Do you have any details on the Invoice Generator fix? Are we any closer to a solution?

Hi George, Thanks for the response. According to installation details, the plugin is not tested up to WordPress 5.9.1 (the version I am currently using), which is the latest version. I've attached a screenshot for you to see. When will it be tested?

Hi George, I have a couple of questions: The woo plugin update seems not to be tested on Wordpress 5.9.1. Will another tested version of the plugin be released soon? Since the new updates on AliExpress, the AliDropship Invoice Generator no longer works. When will the Invoice Generator be fixed?