I'd like to update my products reviews from time to time and I wonder what will happen if I import new reviews for the products with previously imported ones. Will new reviews replace the existing ones or just add up to them? I haven't tested that myself yet, but if anyone has a quick answer for that - thanks in advance.
Will updating product reviews replace previously imported ones?
- Thread starter Lev1982
- Start date
Direct Webstore
Well-Known Member
No it won't.
I'd also make in the settings for all reviews to be sent to draft so you can edit them before publishing. This will also be a safeguard for new reviews from customers on your site who may accuse you of being a drop shipper ... *shock!*
Also use these words in the blacklist ...
Aliexpress
China
Alibaba
Amazon
dropship
drop ship
drop-ship
dropshipping
drop shipping
drop-shipping
dropshipper
drop shipper
drop-shipper
ebay
...plus any others you can think of.
weird, it does to me.No it won't.
Direct Webstore
Well-Known Member
in the first post you said it "might" and in this one you said it "does". Which is it?
As for me ... I've never noticed duplicate reviews.
for me it does generate the same reviews again........
but i said might because i think it shouldnt and might be a simple setting i missed or something else, so it might not happen to him, not sure.
but it does regenerate them for me.
Direct Webstore
Well-Known Member
I better check again
Direct Webstore
Well-Known Member
Nope. I'm not getting duplicates.
after reading your comment saying it doesnt, i spent the last 40 minutes trying to replicate that, and at some point i thought im just losing my mind because i couldn't. but i think i finally figured out why it DOES and DOESN'T.
if you import a review and translate it / change the text (or the name, not sure which one yet), it will re-import the original review as like it doesnt exist in the system.
spending the last 40 minutes trying to import/update reviews in any way possible, i figured the only 'duplicated' reviews i get are the translated ones, so testing this idea i imported a review to a product and changed the comment text to: "changed text for testing purposes. A.K.A “Translations of reviews”
and the name to "Valeri" because the original name was V***i, so i kept it's base.
published the comment and then updated comments in both ways: through aliwoo settings (the bulk update option) and the direct product update from the WP product edit panel. both methods gave the following results:
it did reimport the original comment, so the same comment now exist in the system twice, just different text/name:
you can see the name, the date published, and the pictures are totally the same.
but bottom line, i guess it doesn't "duplicate" the reviews, since you basicly changed the first one so its not a "duplicate" per se.
but it still 'looks bad' having the same comment with the same pictures over and over again but different text - if you miss the duplicates.
next thing ill test if its duplicates just by changing the name, or the whole text needs to be changed.
hope im clear, because i got a little confused my self.
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@iDan Wow, thanks for the update and testing it all so thoroughly! Great job!
But that's bad news to me since I've been making a lot of corrections in the reviews.
@Direct Webstore Thanks for checking it up, too!
But that's bad news to me since I've been making a lot of corrections in the reviews.
@Direct Webstore Thanks for checking it up, too!
Direct Webstore
Well-Known Member
I don't think the average customer would even notice a duplicate review anyway. (If there were quite a few reviews, that is.)
its like saying "i dont think the average customer would notice the aliexpress seller's logo in the top corner of a few picture anyways". either way, i dont like leaving such vulnerabilitites so it worth being aware of such small thing.
to me, it gives a less-trustability feeling.
as they say, god is in the details.
but you are right, if its just one or two it probably wont effect much in a big site with lots of reviews.
so it worth being aware of such small thing.to me, it gives a less-trustability feeling.
as they say, god is in the details.
but you are right, if its just one or two it probably wont effect much in a big site with lots of reviews.
Direct Webstore
Well-Known Member
Absolutley nothing like that at all. What an extreme, overly dramatic comparison. And I didn't say a "few" ... I said "quite a few". In other words, a "lot". If there were only a "few", of course they may be noticed. God, I hate being misquoted.
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