Saral neog
New Member
Now i realized i did a mistake... Why did i brought this plugins
Why alidrop support doesn't help
- Thread starter Saral neog
- Start date
E
Ekaterina Sayapina
Guest
Please let me know if there's anything I can help you with.
ahmadtalal0786
Member
I agree with you. the support is very very slow. u will post today and they will answer is after three or four days,
is this what a premium support called?
when buying a plugin they said premium support. slow like a snail
is this what a premium support called?
when buying a plugin they said premium support. slow like a snail
There were delays in our replies due to a public holiday. I sincerely apologize for any frustration this is causing. Our average speed of answer is already getting back to normal (12-24 hours).During our business hours you can also get support via Skype (alidropship.support), FB Messenger (https://m.me/alidropship) and Live Chat at alidropship.com.
E
Ekaterina Sayapina
Guest
Could you please let me what exactly do you have troubles with? I'll be happy to help you out.
We're working on FB Promoter at the moment. Hopefully, the fix will be available soon. Once this is fixed, we'll do our best to find a solution to the FB Posting issue.
flying dutchman
New Member
i had the same problem. i'm now busy to contact social rabbit for at least 3 weeks . can some contact me ? thanks in advance
basslion
Member
I personally find the support for AliDropship to be very good. Approx 1 - 24hr response time which is excellent. I do hear of issues with Social Rabbit though and it makes me second guess why i purchased it. I have not started with working with Social Rabbit, but i hope it is not as bad as i am hearing.
Took me weeks to get mine fixed. Its working OK now and support said they will explain why in another PM but never did.
E
Ekaterina Sayapina
Guest
Could you please be more specific? What would you like us to help you with?
Direct Webstore
Well-Known Member
Three or four days is "slow"? In my experience over the years with different outfits, that's pretty "average". Anyway, I think some people just exaggerate a little as most times I get a response the next day.
So my question is ... "Why are people so impatient these days?"
A case of your mileage may vary. I guess why people are impatient is clearly often people get no response from support through the official support channels but the I see some people posting on the forum support profile status which is not the way to do it.Three or four days is "slow"? In my experience over the years with different outfits, that's pretty "average". Anyway, I think some people just exaggerate a little as most times I get a response the next day.
So my question is ... "Why are people so impatient these days?"
Direct Webstore
Well-Known Member
flying dutchman
New Member
Hi Ekaterina , thank you for the respons! i've got some issues with my acc. i've build a new store where i would like to use the pluginn. now i've connect the plug inn with my new store but it isn't working well. so i asked if someone could help me to install the pluggin the right way.
Thanks in advance!
flying dutchman
New Member
I'm getting this error : Table 'u25903p23256_wp1.wp_sr_objects' doesn't exist . Could you please help with this ?
flying dutchman
New Member
Stil No reply . Come on guys I'm waiting for more than A moth right now for someone who can help me with this issue of Social rabbit . @Ekaterina Sayapina
Did you delete the plugin and reinstall the latest version?
