Unable to import product from Aliexpress

T

timothy

Member
Hello, after the latest plugin update for Alidropship woo, I am unable to import anything from Aliexpress. It just gives me a blank page with no images on the Aliexpress page when importing if you click on "edit" button at the top - Can you please fix this issue? thanks

@Sergei Alidropship
 
T

timothy

Member
Hello is there any update when this issue will be fixed? We can't import any products to the store at the moment as it is just displaying a blank page on Aliexpress. We need a fix urgently

@Sergei Alidropship
 
Sergei Alidropship

Sergei Alidropship

Administrator
Staff member
Hello! Did you authorize to the API? In your wordpress admin area go to Alidropship Woo -> Aliexpress Login and login there to your aliexpress account.
 
T

timothy

Member
Yes it’s authorised. If you go to any Aliexpress product page and click on edit before importing, the entire page will turn out blank. Please try it for yourself- it could be something wrong with the chrome extension

@Sergei Alidropship
 
kdb

kdb

Active Member
same here, the reset product doesn't work as well, and pictures, and variations all become blank
 
S

somaslouti1

Guest
It's beyond frustrating when updates end up causing more problems than they solve. Have you had any luck troubleshooting it yourself?
 
kdb

kdb

Active Member
somaslouti1 said:
It's beyond frustrating when updates end up causing more problems than they solve. Have you had any luck troubleshooting it yourself?
Click to expand...
I have disabled all other plugins except, ADS Original, Google Merchants, and Facebook, but the problem is the same. I don't know woocommerce based version is working fine or not!
 
kdb

kdb

Active Member
jeffersondraculan009 said:
I am facing the same issue. Has anyone finally been able to fix it?
Click to expand...
Bro, you need to make all ADS plugins up to date, then reauthenticate with aliexpress, and next reset all the products. then update.

some of your products will go in draft you need to find the suppliers again.

regards,

KDB
 
E

Eva C

Member
Hello, when I reset more products in one click in product list in wordpress than we have reseted also the prices (to absolutely wrong numbers, very small because formula does not count with delivery price etc.). It is hundreds of products and its variants and it is really terrible to change it one by one. But we need to reset it if we want use updating (really terrible situation). Is it possible to reset products withouth changing prices? Do you know how, please? Thanks and regards, Eva
 
Sergei Alidropship

Sergei Alidropship

Administrator
Staff member
Eva C said:
Hello, when I reset more products in one click in product list in wordpress than we have reseted also the prices (to absolutely wrong numbers, very small because formula does not count with delivery price etc.). It is hundreds of products and its variants and it is really terrible to change it one by one. But we need to reset it if we want use updating (really terrible situation). Is it possible to reset products withouth changing prices? Do you know how, please? Thanks and regards, Eva
Click to expand...
Hello! We are working on that issue. Sorry for the inconvenience.
 
L

lyes

New Member
Hello,
I can't import product, supplier and even reviews. It's loading non-stop.
Any help, please ?
 
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