Tracking - no "order shipped" email

S

spoo

Active Member
Hello, it seems the tracking is finally working again, but it does not send an "order shipped email" - although this function is (still) enabled in the general settings of the Alidropship plugin and in the Woocommerce settings.

Please can you check?

Anyone else?

For me this is a major error which creates unsatifsied customers (they think my shop might be untrustworthy, because they do not get a tracking mail).
Furthermore, usually I send the invoice automatically with the "order shipped" emaily. I have not been sending any invoice since weeks or even months now. /-:

It would be great if this core function would be working again finally..... Thank you, Sandra
 
E

Eva C

Member
Hello, we have the same problem, e-mail with tracking number is not sending. And if number is changed, then it is not sent too... and also we have problem that if there is no tracking number on AliExpress yet than AliDropship plugin is saving "NO Tracking" and we have to change numbers manually one by one...
 
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