Stripe Payment not accepting cards after upgrade/update

[Mathew Tran]

Hi Guys,

I've noticed that I have started to get a lot of people abandoning the cart during credit card purchases after testing myself I found I could not enter any card details when I click Credit Card.

I have updated to the latest Wordpress and AliDropship. I have also updated Stripe API Id and Secret Key.

Please help!

See below for the screen in my cart.

 

[Quebecguy]

I also have the same problem....

 

[Milos]

Same problem here...@Yaros @Victoria this is URGENT!!!!

 

[Mathew Tran]

Hi Guys please help with this ASAP have lost sales

 

[Juan71287]

Hi everyone. Please read this statement, at the end of the first post, it tells you that you need to read a post to get that working. Hope this helps.

 

[Mathew Tran]

But then you get this error.... see attachment.

Please help?

 

[Victoria Kudryashova]

But then you get this error.... see attachment.

Please help?

Hello , PM me please your domain name and WP login and password - I will check it out.

 

[Victoria Kudryashova]

I also have the same problem....

Hello , PM me please your domain name and WP login and password - I will check it out.

 

[Victoria Kudryashova]

Hi Guys please help with this ASAP have lost sales

Hi everyone. Please read this statement, at the end of the first post, it tells you that you need to read a post to get that working. Hope this helps.

Also please check if you use the latest version of AliDropship plugin and theme https://alidropship.com/updates-plugin/
and you followed our Stripe update instructions: https://alidropship.com/codex/3-attention-stripe-api-upgrade/

 

[Mathew Tran]

Also please check if you use the latest version of AliDropship plugin and theme https://alidropship.com/updates-plugin/
and you followed our Stripe update instructions: https://alidropship.com/codex/3-attention-stripe-api-upgrade/

Guys it is a theme issue.
I have updated my theme and it has resolved the issues!

 

[Juan71287]

Guys it is a theme issue.
I have updated my theme and it has resolved the issues!

To the latest theme? Any of them?

 

[Mathew Tran]

To the latest theme? Any of them?

I am using Davinci theme .

 

[candresg76]

@Yaros @Victoria Kudryashova Same problem here, all my customers are reporting this, they cannot make any Stripe payments after the last update... Please try to fix this A.S.A.P. as I'm missing important sales!!

 

[Victoria Kudryashova]

To the latest theme? Any of them?

You need to update the theme that you use: https://alidropship.com/themes/

 

[candresg76]

You need to update the theme that you use: https://alidropship.com/themes/

Theme is updated as well as the plugin and the new Stripe API credentials. Problem seems to come from your side, this is NOT working on all my sites. Please get back to me with a prompt solution, just missed 2 more sales due to this. Already sent you 2 emails with details, no reply so far. Thank you

 

[Victoria Kudryashova]

@Yaros @Victoria Kudryashova Same problem here, all my customers are reporting this, they cannot make any Stripe payments after the last update... Please try to fix this A.S.A.P. as I'm missing important sales!!

Hello , please make sure that you've updated the plugin and theme that you use to the latest version!!! It's important! If you updated your Stripe API and didn't update AliDropship plugin and theme - it will not work! Integration is ok and works fine if you update everything properly.
More details you can find in our article: https://alidropship.com/codex/3-attention-stripe-api-upgrade/

 

[candresg76]

Hello , please make sure that you've updated the plugin and theme that you use to the latest version!!! It's important! If you updated your Stripe API and didn't update AliDropship plugin and theme - it will not work! Integration is ok and works fine if you update everything properly.
More details you can find in our article: https://alidropship.com/codex/3-attention-stripe-api-upgrade/

Please read my previous message, this has been properly done and Stripe is still not working. Missing sales as we speak, need a prompt solution for this!

 

[Victoria Kudryashova]

Please read my previous message, this has been properly done and Stripe is still not working. Missing sales as we speak, need a prompt solution for this!

Please PM me your domain name and WordPress login and password.

 

[candresg76]

Please PM me your domain name and WordPress login and password.

Sent! Hope this can be solved soon. Thanks Victoria.

 

[sozoalvin]

i just did the stripe thing and it worked on 1 try.

i did update alidroship plugin (mine is the non-woo version) and also updated the davinci theme.

so it works for sure. so i can say its not the theme, nor is it the alidroship plugin