Social Rabbit & Cloudflare

spoo

Active Member
Hello, I have just installed Cloudflare and therefore also changed the name server of my webshop.

Since then the Social Rabbit Plugin is not working properly any more:


For Facebook, it is posting - but instead of the image there appears a hint in the Facebook post, which only says
"Attention required | Cloudflare"
Behind this text lies the right product link.


For Instagram API, it does not post any more, but I always get the strange error:
"Only photo or video can be accepted as media type."


Does any one know the solution? I guess, cloudflare is just blocking something,, but I have no idea which setting it may be.

Thank you,
Sandra
 

Nadezhda

Moderator
Staff member
Hello, I have just installed Cloudflare and therefore also changed the name server of my webshop.

Since then the Social Rabbit Plugin is not working properly any more:


For Facebook, it is posting - but instead of the image there appears a hint in the Facebook post, which only says
"Attention required | Cloudflare"
Behind this text lies the right product link.


For Instagram API, it does not post any more, but I always get the strange error:
"Only photo or video can be accepted as media type."


Does any one know the solution? I guess, cloudflare is just blocking something,, but I have no idea which setting it may be.

Thank you,
Sandra
Hi!
Please, contact us via email support@alidrpship.com
 
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