Instagram Authorization Issue

[geh17]

I'm unable to authorize the SR plugin on my Instagram account due to below notification.

There is no issue when I use the mobile IG app or when I access the account directly on the Instagram website and no emails received from IG as well.

@Nadezhda Can you help please?

 

[chris37]

I'm unable to authorize the SR plugin on my Instagram account due to below notification.

There is no issue when I use the mobile IG app or when I access the account directly on the Instagram website and no emails received from IG as well.

@Nadezhda Can you help please?

View attachment 15736

I had the same issue 2 days ago and a timeout error.

For one reason the Instagram tool not working .. I find a solution but is a workaround for the moment .. go to your Instagram account and change your password, then go back to your Instagram authorization tool and do it with your email (not username), and then your password you have created. It's should work

 

[maggames1968]

Hi there, we have a similar problem on our website. the plugin was deactivated for a few month and we tried to activate it again. see the attached picture
We are using the code we have received and we cant connct.
To be fair we think it has something to do with our instagram account, there was an issue with facebook and instagram authorization, but this has been resolved according to facebook / meta
Any ideas how to solve that problem or are you able to point us in the right direction?
Thank you for your help

 

[maggames1968]

NOTE: is it possible it has something to do with the two way authentication?

 

[chris37]

NOTE: is it possible it has something to do with the two way authentication?

PM me and share details. I will try to look in to this !!

 

[Nadezhda]

Hi there, we have a similar problem on our website. the plugin was deactivated for a few month and we tried to activate it again. see the attached picture
We are using the code we have received and we cant connct.
To be fair we think it has something to do with our instagram account, there was an issue with facebook and instagram authorization, but this has been resolved according to facebook / meta
Any ideas how to solve that problem or are you able to point us in the right direction?
Thank you for your help

Hi! Did you try to disable 2-factor authentification?

 

[maggames1968]

Hi! Did you try to disable 2-factor authentification?

Hi Nadezhda,

it was the 2 factor authentication.
After i have deactivated it i forgot to clear my browser and server cache!
Rookie mistake

Thank you

 

[Riches77]

Hi! Did you try to disable 2-factor authentification?

I am having the same problem, I can authorise instagram. I disabled the 2-factor authentication