Importing not working

[Shobit]

Hi,
I am facing same issue with import through Chrome Extension.

I am stuck at 2 or 3 products and then there is nothing seems working.

Please let us any solution to fix it.

Thank you.

 

[Yaros]

Hi,
I am facing same issue with import through Chrome Extension.

I am stuck at 2 or 3 products and then there is nothing seems working.

Please let us any solution to fix it.

Thank you.

PM your WP admin access, I will heck. I can't fix anything without detecting the issue. And I don't see this problem on our stores.

 

[Jefri]

Please try to update the plugin and try again https://alidropship.com/updates-plugin/

@Yaros , update plugin don't fix the issue.

 

[Yaros]

that's really strange, testing now another site from this thread and again - i have no issues with import....

 

[Jefri]

Logically if you can import to our store but we can't, then the problem is not at plugin.
Maybe a virus from Aliexpress that has stayed in our computer?

 

[Yaros]

Logically if you can import to our store but we can't, then the problem is not at plugin.
Maybe a virus from Aliexpress that has stayed in our computer?

I don't think so. May be something blocks it on your browser.

Can you see here any icons?

I can also recommend that you re-install your Chrome browser.

 

[Yaros]

 

[Jefri]

I don't think so. May be something blocks it on your browser.

Can you see here any icons?

I can also recommend that you re-install your Chrome browser.

Yeah, i have reinstall my chrome, alidropship extension, and also alidroship woo plugin.

Import first product: success
Import second product: success

Import third product: fail
Import forth product: fail
Import fifth priduct: fail
etc....

I tested it in my first store that use official alidropship plugin.
But get failed at all when i tested at my second store that use alidropship woo plugin

 

[Jefri]

maybe i'll fix this first

 

[Jefri]

Yeah,, it works now!
Thank you @Yaros and all

 

[Mar]

please PM your wp-admin access, I will check.

@Yaros

I have the same problem. It look like direct import is running forever without importing a single item. How could a problem like this persist for so long despite the so many complaints.

 

[Yaros]

@Yaros

I have the same problem. It look like direct import is running forever without importing a single item. How could a problem like this persist for so long despite the so many complaints.

It is not the problem of the extension. The issue is on your side.
- update the extension,
- reload your chrome browser,
- refresh the page with AliDropship import section
- try to deactivate other Chrome extensions if there are any installed
- check your PC for viruses.

 

[micakouame]

@Yaros

I have the same problem. It look like direct import is running forever without importing a single item. How could a problem like this persist for so long despite the so many complaints.

Yes indeed the problem is not the extension but on your side, try to do what @Yaros said below.
i solved mine by
- update the extension,
- reload your chrome browser,
- refresh the page with AliDropship import section
- try to deactivate other Chrome extensions if there are any installed
- check your PC for viruses.

but with no success

At the time my wordpress was locally installed, so i migrated to my hosting.
And checked my "firewalls settings"
FROM there, NO MORE PROBLEMs. even more faster than before...

are you hosting locally or you have a hosting?

 

[shoppingmj]

Im having the same issue. direct import is taking forever. succeeded on first product and failed on the second. I tried all the said option with no luck. please help.

 

[micakouame]

Im having the same issue. direct import is taking forever. succeeded on first product and failed on the second. I tried all the said option with no luck. please help.

Do you have your wordpress installed on localhost or do you have a hosting? because if you are on localhost, he might be a server misconfiguration. i had this issue before migrating to my hosting provider

Also check if your firewall is not blocking any process related to web servers....might be too geeky

 

[AnhND]

Me too, same problem and cant work with problem like this Please fix soon.

I moved my website from AsiaVPS to location in US NewYork VPS to get the best speed.

My laptop internet : 12 Mbp/s
My VPS Location : VPS - DigitalOcean (1GM Ram, 1 Corechip and 20GB SSD) - Location US NewYork

But unfortunately the speed even worse. The bulk direct import not working and all ways import products can't import more than 6 products each times.

 

[AnhND]

please PM your wp-admin access, I will check.

Hi @Yaros could you check for me please. So confuse about this problem !!!

 

[ozcam]

I too am now suddenly unable able to import any products. I managed to import 4 products but now I cannot import anymore. I have tried reinstalling the chrome extension.. Still nothing.. Some help please

 

[John R]

I too had the issue, left for well over 1 hour to import, was not my internet connection as on another site (Site B) and imports were working fine. I then started to disable some plugins on my site (Site A). I found that when I had the Facebook for Woocommerce plugin activated, I couldn't import products. If i deactivated it then importing worked fine.

Do I email woocommerce support about this issue or Aliexpress support? I need the Facebook for Woocommerce as it imports my products into my facebook store.

 

[ozcam]

Any support...??
Not being able to import makes this plugin useless for me..