Hi there! Thank you for reaching out. Please, contact our support team. They will check that issue - support@alidropship.comNow as I set every thing on my website, I can't load products directly from Aliexpress , each time i click on alidropship icons i have infinite load
Now as I set every thing on my website, I can't load products directly from Aliexpress , each time i click on alidropship icons i have infinite load
Thank for your reply,here the answer I received from the support
sorry to hear about the issue you have encountered while using our extension. The matter is that AliExpress is fully repositioning the front and therefore you are seeing such issues on your side.
As an alternative, I can offer to import the products one by one from the single product page.
https://nimb.ws/jzDKx3
but now it seems the problem is no longer happening from my side
Thanks, this is the old product layout, alidropship can handle it however it can't handle new product layout, which in my case is ~80% of the products on aliexpress as for todayhere it is
Yeah I did a month ago, I was told that they are aware of it and are working on it, but a month later nothing has changed, I am still unable to reset, update or even add new products to my webstores.contact alidropship support they will help you for sure
Hello, try to reinstall your alidropship chrome extension!!Yeah I did a month ago, I was told that they are aware of it and are working on it, but a month later nothing has changed, I am still unable to reset, update or even add new products to my webstores.
I did reinstall, update, did everything that came to my mind, it's a developer's issueHello, try to reinstall your alidropship chrome extension!!
From the time is working for someone else that mean is something from your end .. try to deactivate all of your plugin expect alidropship and woocomerce if you have and try to reimport (remember to clean cache before you start )I did reinstall, update, did everything that came to my mind, it's a developer's issue
As I mentioned numerous times in this thread already, there are TWO different product layouts, alidropship works fine on ONE of them, which is the one that Rayan screenshotted, that is why it works for someone else and not for me - different product layouts on aliexpress site.From the time is working for someone else that mean is something from your end .. try to deactivate all of your plugin expect alidropship and woocomerce if you have and try to reimport (remember to clean cache before you start )
OkAs I mentioned numerous times in this thread already, there are TWO different product layouts, alidropship works fine on ONE of them, which is the one that Rayan screenshotted, that is why it works for someone else and not for me - different product layouts on aliexpress site.
Rayan had different issue with massive import of products, and he was instructed to import products one by one, but this was old layout.
It is not an issue on my end but on alidropship's end, they are aware of it, however it has been one month since I reported it, and I thought that it has already been solved.