kevgl
Active Member
Okay so i have seen on a lot of forums everywhere that PayPal is holding your money for 21 days if i am not mistaking.
If i get a customer to pay for an order i thus can not touch this money for at least this 21 days.
But what about the refunds & returns, how are you all managing this? Do you try to NOT touch the money that is on PayPal? For at least that 50-60 days are passed? I mean you can spend the money but if you have to pay it back later....
We all have something like this in our refunds/returns policy: If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
As an example: the customer gets his product on day 50 but still has time (within 15 days after delivery) to ask for a refund.
So only after 65 days i am assured the customer can NOT ask for a refund or is not eligible to get the money back. Am i correct?
If i get a customer to pay for an order i thus can not touch this money for at least this 21 days.
But what about the refunds & returns, how are you all managing this? Do you try to NOT touch the money that is on PayPal? For at least that 50-60 days are passed? I mean you can spend the money but if you have to pay it back later....
We all have something like this in our refunds/returns policy: If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
As an example: the customer gets his product on day 50 but still has time (within 15 days after delivery) to ask for a refund.
So only after 65 days i am assured the customer can NOT ask for a refund or is not eligible to get the money back. Am i correct?