Tablazines
Active Member
A customer ordered two items from my store. 1 is no longer available? How do I process a partial refund?
How do I handle partial refunds?
- Thread starter Tablazines
- Start date
Direct Webstore
Well-Known Member
The scarier question is ... "How did the customer manage to order an item that was unavailable? Which of the 4 answers below applies?
1. You hadn't updated the products for a long time or set the plugin to automatically update often enough?
2. It was available when the customer ordered it ... but by the time you got around to processing it ... it had become unavailable?
3. The plugin fu#ked up?
4. Some other answer?
The scarier question is ... "How did the customer manage to order an item that was unavailable? Which of the 4 answers below applies?
1. You hadn't updated the products for a long time or set the plugin to automatically update often enough?
2. It was available when the customer ordered it ... but by the time you got around to processing it ... it had become unavailable?
3. The plugin fu#ked up?
4. Some other answer?
Well, that too. I immediatly went out to see what went wrong, and indeed I forgot to switch on stock updates
Direct Webstore
Well-Known Member
Just as long as it's not No.3 ... I'm happy ...
Tablazines
Active Member
The scarier question is ... "How did the customer manage to order an item that was unavailable? Which of the 4 answers below applies?
1. You hadn't updated the products for a long time or set the plugin to automatically update often enough?
2. It was available when the customer ordered it ... but by the time you got around to processing it ... it had become unavailable?
3. The plugin fu#ked up?
4. Some other answer?
Thanks. I didn't even have stock updates turned on.... smh...lmao