Hi Victoria,
I already sent three email since yesterday but yet to receive any response from the supporter team up to this moment. It's already 17 hours since my first email. I did try to sort out the problem all by myself by searching some info in Google but I just don't understand the steps because what I have in my screen at some point are not the same with what step by steps guides from my Google search. Hope the supporter team can help me with immediate response.
Thank you.