gift box issue
- Thread starter chris37
- Start date
Hello.
I'm afraid, but I wasn't able to reproduce the issue you mention from my side. As I've checked, Gift Box add-on is working properly (as well as in conditions you have described).
In case you still have the issue you have mentioned, feel free to send me a PM with your WP-admin access details, and we will check what might be wrong.
chris37
Well-Known Member
So in your case it setup the customer to add 2 time the same item in the card for get the free product and is working ??
Woo version ? da vinci woo?
Hello.
Yes, you are correct. I've also checked that on Da Vinci Woo Theme as you have mentioned.
chris37
Well-Known Member
chris37
Well-Known Member
Hi @Dimitriy Strekalov I tried the demo website on your alidropship.com , for i check the gift box issue myself,
1) You use the outdated version of AliDropship Woo plugin. The latest version is 1.6.27.1. Update Now (the alidropship plugin is out of day and it not allow me to update it )
2) WooCommerce database update required ( it's allow me to do it but i am not sure is gonna help me with my testing ) because
3) when i try to create a gift in the gift box plugin is give me this error " Table 'admin_woodemo.wp_47518_agb_gifts' doesn't exist "
In this case i can not confirm the issue i have with the gift box,
When you believe the demo service is going to be ready for use ??
Thank you
1) You use the outdated version of AliDropship Woo plugin. The latest version is 1.6.27.1. Update Now (the alidropship plugin is out of day and it not allow me to update it )
2) WooCommerce database update required ( it's allow me to do it but i am not sure is gonna help me with my testing ) because
3) when i try to create a gift in the gift box plugin is give me this error " Table 'admin_woodemo.wp_47518_agb_gifts' doesn't exist "
In this case i can not confirm the issue i have with the gift box,
When you believe the demo service is going to be ready for use ??
Thank you
Hello!
I've transferred the information about the outdated AliDropship Woo plugin on demo site to my colleague, this issue will be fixed soon.
As for the error message in the Gift Box add-on on your website, I've also transferred the information about this issue to our developer, we will check, investigate and fix this issue. Thank you for paying our attention to it!
I've transferred the information about the outdated AliDropship Woo plugin on demo site to my colleague, this issue will be fixed soon.
As for the error message in the Gift Box add-on on your website, I've also transferred the information about this issue to our developer, we will check, investigate and fix this issue. Thank you for paying our attention to it!
chris37
Well-Known Member
Thank you
AlexDriple
New Member
I stumbled upon your post about the gift box issue, and I totally get where you're coming from. It's frustrating when things don't go as planned, especially with something as special as gift-giving. I think ensuring that your customers receive their orders in perfect condition is crucial for maintaining trust and satisfaction. Regarding your mention of custom blankets, I believe they can be a fantastic addition to your product lineup! Personalized items like blankets add that extra touch of thoughtfulness and uniqueness that customers adore. Plus, they make for wonderful gifts for any occasion, don't you think? As for the topic at hand, I'm curious to hear what others have experienced with gift box packaging